Mambaby Reviews

The products are decent but the company

The products are decent but the company is a joke Poor customer service and they simply don t care

Non Existent Customer Support

I ve sent two messages to support and never received any reply except the automated one It s been months now absolutely useless

Avoid them

The customer services is appalling They only care about making money and when you have an issue they push you back to the retailer I have spent alot of money and to recieve no support from them is appalling

Avoid at all costs melted mam bottles

Contacted mam regarding my baby bottles that had melted in the microwave after doing everything it said on the instructions They asked me to send photos and to reply to there questions which I did immediately Then nothing I have written on Instagram messenger Facebook telephoned and nothing Today they wrote on fb that they had dm me and it was the just the same old fill the form in Absolutely disgusting customer service and they don t care if there product is faulty I have given a 1 star but rather have given no star but unfortunately was unable too Avoid mam bottles at all costs due to them melting and just zero customer service

Merchandise Not received

I paid for the merchandise bit never received it When I reported my Concerns to the company They equested a screenshot of the payment receipt I sent the requested information No further word from them I will report them to the Fraud Division

I sent an email back in November asking

I sent an email back in November asking for help and advice with one of their products It s now the middle of FEBRUARY and despite several messages and emails chasing up for a response I ve still had nothing back Disgusting customer service don t buy these products in case anything goes wrong with them because you won t ever get a response

Absolutely disgusting customer service

Absolutely disgusting customer service I emailed today about 2 bottles out of 6 which the numbers have faded off after 4 mths not a t did the one who replied give just pure ignorance looking for receipts and I sent photos of thr bottles i didn t have reciepts kept I spent alotttt of money on Mam products from bottle to steriliser to soothers and the response asking wat steriliser I use and wat brush and all this absolute crap Disgusting the way she spoke to me on the email with such an attitude I ll Never deal with them again Absolutely fuming

No measurement below 2floz

The MAM bottles don t have a measurement on the bottle lower than 2floz A new born measurement for feeding is 1 5 to 2floz The problem is that you can t track how much your baby has taken in because its just a grey plastic strip under the 2floz measurement In order to track how much your baby has taken in you have to make 4floz so you can see how much is left above the 2floz mark This results in a lot of waste I raised this issue with the company and asked for advice but not surprisingly and similar to other reviews on this page the customer service failed to address my issue I would not recommend this product as it is definitely a design flaw I also had the same issue as another review on here that the liquid barley flows through the zero teat This results in the baby falling asleep during feeding without taking in the required amount Very disappointing product