Matheo Reviews

Overall customer experience with Matheo is overwhelmingly negative, with all but one review expressing extreme dissatisfaction. The primary complaint centers on a perceived scam operation where customers are charged significant amounts, often $74 or more, without clear consent or after attempting to cancel. The subscription cancellation process is described as deliberately difficult, requiring emails that are often ignored, leading to unauthorized renewals. Customer service support is virtually non-existent, with reports of no response or unhelpful replies citing terms and conditions. Refunds are consistently denied or processed inadequately, with one customer noting a partial refund followed by further unauthorized charges. The product or service quality is criticized as non-existent, with customers reporting that problems are not solved and access is denied after payment. The delivery of the promised service fails, as customers receive nothing after paying for tests or assistance. The returns or refund policy is effectively null, as the company refuses to honor cancellation requests and retains payments. The single positive review mentions successful assistance with unknown charges and a refund, but this is a stark exception. The collective sentiment is that the company is unethical, operates a trap with misleading trial offers, and causes significant financial distress.

Last updated 4 months ago