Mcmaster Reviews

Rudest and most worthless people I have

Rudest and most worthless people I have ever done business with

I ordered 750 304 ss

I ordered 750 304 ss supposed to be 6 x 12 The thing was sheared which was NOT stated in the description The thing was severely stressed and bowed Unusable I do not have a week to have it replaced

Customer service is very out of date

Customer service is very out of date and rude Even if they sold the products I was after I wouldnt buy from this place

They refusing to sell small items to

They refusing to sell small items to Canada due the complexity of shipping process that s really annoying

Awful

Awful Unilaterally cancelled my order saying they couldn t ship due to the cost of complying with US export regulations Why pretend to accept orders and then cancel them And there are no export regulations on a few screws and nuts

God have mercy on anyone that orders

God have mercy on anyone that orders from this company The employees are completely clueless the orders never get shipped and only the customers are left behind Buyer beware

Ordered one item to try them out

Ordered one item to try them out The online order does not show shipping cost Requested a shipping cost by email and received a response stating shipping would be 7 and they would disclose shipping on an emailed receipt after item ships Called to confirm and was again told 7 Received emailed receipt after item was shipped showing shipping was 20 for an item that cost 42

They don t like Canadians

They don t like Canadians I ordered some double ended studs and nuts on line Order went through the next day I received an email that the order was cancelled The reason given was the complexity and cost of shipping to Canada I then placed an order over the phone and was having the items shipped to a US address ALL was good Again I received an email saying the order had been cancelled because the final destination was Canada Go Figure Nuts and bolts coming to Canada 1 Star is a compliment