Mefragrance Reviews

ME FRAGRANCE -- LOOSES WITH DOTTIE

I have bought from this company on several different occasions so I am on their email list I received an email that they were having a ONE DAY ONLY 20 OFF CODE and suddenly I had nothing but issues When I tried to reach out to the company the phone number was a no go FACEBOOK hadn t been updated in years -- so no to MESSAGER which left only email I was given agent DOTTIE I tried my best to explain over and over and over again in email after email to DOTTIE that I was stuck on STEP 4 of the CREATE PHASE of the perfume to no avail because either DOTTIE just doesn t care or DOTTIE is to put it bluntly is DUMBER THAN A BOX OF ROCKS Finally after now going on what seemed like weeks I said I no longer wanted to hear from her the next email I received should be from the owner I NEVER HEARD back from them again

One good experience and one very bad

I have ordered twice with this company The first ordered arrived prompt The second order has not arrived I ordered on 11 23 and it is now 12 6 No response via customer service email nor phone They don t have a chat option either I have sent a letter in the mail as suggested by the Orange County CA business license office They will also be sending them a letter

PURE SCAM AND THEFT

Never received my order although they took my money I will be filing a claim with my bank and reporting them to the Better Business Bureau BBB This is pure theft and is no accident as you can see by the other one star reviews Whoever runs this company is accepting orders and payments but not filling them Trash company most likely run by trash people

non-existent customer service don t waste your time or your hard-earned money

non-existent customer service i would have rated this zero stars if it would have let me i have now emailed them twice and called them twice about my missing order emails are given an auto-response that they will contact me within 24 hours which never happens all phone calls are immediately sent to voicemail also with no return contact it s ridiculous that a business can get away with this poor of a response

Unsatisfied customer

I placed an order on 15 June 2023 and it didn t deliver till today It is taking unreasonable time and customer service keep contacting me saying it will arrive soon No after 37 days I still didn t get the order or refund Absolutely my last purchase

I REALLY LIKE THIS COMPANY

I REALLY LIKE THIS COMPANY THEIR WEBSITE IS VERY WELL PUT TOGETHER I ORDERED TWO PERFUME SAMPLE VIALS AND THEY SMELL GREAT IT ARRIVED ON-TIME CONSIDERING THE HOLIDAYS AND COVID IT IS AS DESCRIBED AND WELL-PACKAGED DOTTIE RESPONDS QUICKLY MONDAY-FRIDAY 9-5 VIA E-MAIL THIS COMPANY DOES HAVE ANOTHER NAME PERFUME EMPORIUM WHICH PROCESSES THEIR ORDERS BUT THIS IS A LEGITIMATE COMPANY AND TRUSTWORTHY