


Based on authentic user experiences
Gayle Sobocinski
6730 reviews
N/A
1 year ago
I would give a zero but then couldn t
I would give a zero but then couldn t write review Excited got a new catalog today and on the back cover is a great top Loved how it loved I got right on my tablet top order it The I wad told that those print was no know in production Why in heavens name would they use this oh i get it everything else was substandard In the garbage it goes
K Husman
6730 reviews
N/A
1 year ago
LOUSY CUSTOMER SERVICE
I placed an order almost two months ago The item I wanted was on backorder until early May When I went to go check on the status it said it was cancelled After spending over ten minutes on the phone with Customer Service they had no reason as to why it was cancelled but offered to ship it again with an extra 2 charge attached to it I was LIVID I DID NOT cancel the order and their response was we will ship it again but will charge an extra 2 I said absolutely not It wasn t my fault it got cancelled but they wanted to penalize me to ship it out DO NOT buy from Metrostyle What a WASTE of my time
Sharon Boykin
6730 reviews
N/A
1 year ago
Takes to LONG for you to get it
Every order takes forever hands down it is crazy ridiculous you will forget what you ordered for real for real Plan on waiting 14 or more days They don t use snail mail they must have it made in China I read the label and have them ship it It makes no sense really cute clothes but you will wait FOREVER and with NO tracking number and I am NOT Even kidding Don t buy these clothes unless you got almost a month to wait REAL talk
Ashairah Goodspeed
6730 reviews
N/A
1 year ago
NIGHTMARE ON ELM STREET
NIGHTMARE ON ELM STREET THEY ARE SO DESPERATE FOR MONEY THEIR CLOTHES LOOK CHEAPER THEN OLD NAVY THEY ARE SUPER THIN THE SHOES LOOK LIKE PLASTIC AND CUSTOMER SERVICE IS HORRIBLE OH AND DON T GET ME STARTED ON THAT JOKE OF A DANG CREDIT CARD
Jpez
6730 reviews
N/A
1 year ago
Total Rip off Disaster in trying to return items and get a refund
I took over 2 weeks to receive my shipment would have expected next day for the 12 99 shipping I paid for 2 pairs of shoes When they arrived they were cheap stiff leather and hurt my feet there was no return label in the bag yes bag not box the shoes came in so I had to call several times to get a hold of someone to get a return label Once I received the label I returned the items and 3 weeks later no refund I finally received an email that I have a credit minus 25 for all the Exorbitant shipping charges to purchase something else that wont fit or I wont like I did not waste my time calling I sent an email and if I don t have a response within 24 hrs and a refund I will call my bank Only wish I used Paypal OH WAIT they don t offer that since they are in the dark ages or a credit card so since I used my debit card I will have to go through 1 hr on the phone with my bank to get a refund WHAT A DISASTER
Glynda Lomax
6730 reviews
N/A
1 year ago
Save Your Money - Shop Some place Else
I wish I had seen the Trustpilot site before I ordered from Metrostyle I ordered a very pretty blouse for 40 plus shipping When I got it it was far too big and not as high quality as it appeared so I returned it They charged me the normal 7 50 everybody charges for return shipping then charged me 9 99 6 00 and I can t remember what else I didn t understand half of what they deducted from my refund End result I got 17 of my 40 back Don t waste your time or money on this company I will never order from them again
Linn Ahrendt
6730 reviews
N/A
1 year ago
I hesitated to give Metrostyle one star
I hesitated to give Metrostyle one star but couldn t review them without I FINALLY received my order after waiting 3 weeks they said 4-7 business days I own a business which would not be in business if I ran mine this way and after calling to see what was taking so long The person with whom I spoke said that it was still in the warehouse and she needed her supervisor to release it Huh I opened my order and now am the proud owner of doubles of 3 of the things I ordered and did not receive 3 other things I ordered I can only assume that preschoolers work there and are responsible for filling orders In reading the other reviews it looks like I will have trouble getting this problem solved All I can say is 1 Metrostyle get your crap together 2 Don t order from Metrostyle and 3 Metrostyle employees get your resumes updated because you ll need them when your current employer has to close up shop
Stang Girl
6730 reviews
N/A
1 year ago
Their clothing is cheaply made and their
Their clothing is cheaply made and their customer service is horrible They also would not work with me after I didn t receive my bill and my credit report is showing a late payment for seven years for a measley 3 The customer service manager was RUDE and vindictive
tuk
6730 reviews
N/A
1 year ago
worst experience ever
I place the order since Feb 2 09 and my order was back order since Yesterday 4 21 09 I got e-mail from them said my order were now available and the expected ship date was 5 26 09 that another month from now My issue is I m moving out from my current address withing 2 weeks I sent them e-mail asked to hold my order until I confirm my new address 2 times I got e-mail back from them said the order had been issued and the items would be ship WHAT after I had to wait 2 months now they decided to ship it to me next month when I will be gone they said they couldn t help me My worst experience ever
jeanie
6730 reviews
N/A
1 year ago
In business to rip off customers not to serve them
Returned a blouse in May the day after receiving it XL was so tiny couldn t even get it past my shoulders I contacted them after a couple of weeks and then a month and told both times the credit is being processed when I asked for a refund As of today this transaction is still pending I ve not received a refund or a credit Ordered on May 1 Their styles are trashy cheaply made poor fabric quality -- everything this company does is against the customer The blouse I ordered was adorable however and would be wearing it today if it had been property sized