Mitchellandness Reviews

BUY ELSEWHERE SCAM

BUY ELSEWHERE This company might has well state they do not accept returns or exchanges They make you file a request to return and I ve now been waiting several weeks My 30 day return window has came and gone The 1 800 number listed in the order confirmation email is non existent If you call the flagship store you won t get an ounce of help other than to be told to send yet ANOTHER email I will never spend a dime here again and you shouldn t either 0 10

AVOID AT ALL COSTS

Echoing previous reviews that their customer service is ABYSMAL I was sent the incorrect item the item I wanted is no longer in stock and I m trying to get them to send me a pre-paid return label since it was not my fault I have to return the item It s been almost a month and the issue which is as straightforward as can be is not even close to resolved AVOID AVOID AVOID

Doesn t care or respond to customers

Purchased a Swingman jersey advertised under Final sale for 99GBP assuming that it would be the Final sale 2 weeks later same product with every size available advertised at Final sale for 75GBP Misadvertising Reached out to customer service numerous times over the space of 2 months Not one single response to any of my messages Worst Customer Service I have EVER received As I didn t receive any Mitchell and Ness you should be ashamed - Money grabbers with no care for the customers that are the sole reason you are in business in the first place Shame on you Never purchasing from this website again

Mitchell Ness does not do Customer service

I bought a Sean Taylor authentic 75th anniversary jersey When it was shipped to me there were several patches missing They don t have a phone number to call and the only way to process a return is through email I ve contacted them several times for a return but all I ve gotten is the same message that I will be contacted 3-5 business days later only to not be contacted THE ABSOLUTE WORSE CUSTOMER SERVICE EXPERIENCE IVE EVER HAD

Confirmed my order then secretly cancelled

Confirmed my order they cancelled it without telling me and never updated my order status I had to inquire myself wait a week for an answer and then they just deleted my order from the order status page entirely This business has terrible customer practices and is slimy until you spend your own time and effort to nail them down I will never buy anything from them and if you do get it from somewhere ELSE not their own website They are not reliably in contact with their customers and they don t care how inconvenient it is

sent me a shirt for a newborn and return policy is non existent NO EXCHANGES PERIOD

I ordered a mens medium t shirt and usually wear a womens xs The shirt I received is for a toddler Their return policy is TERRIBLE basically you cant return anything if it smells like your shipping package Or if your tag is damaged THEY OFFER NO EXCHANGES My baby shirt showed up with half a worn out tag and the plastic tag part INSIDE THE NECKLINE so if I ever did want to gift this to a child they would NEVER BE ABLE TO REMOVE THE TAG without cutting into the neckline Dont know how it happened but like with this entire order this whole order from this company was FULL of shock and awe

Ordered an item December 20th and still

Ordered an item December 20th and still have yet to receive shipping confirmation or tracking Automated responses is all you get when trying to contact them stay far away Do not waste your money or time

Garbage Quality

their HWC lost prestige when M N started cutting corners heat pressing their jerseys on the nba swing man collection while asking for the same price as the stitched one M N lost a loyal customer 10 yrs

Ordered a hat to canada

Ordered a hat to canada Hat didn t match picture Customer service is atrocious Didn t answer any of my questions told me to open a return Ridiculous The images of hats on their site do not match what you get Photos are most likely computer simulated so what you get looks very different Crap company Better to buy counterfeit from china