Toddsnyder Reviews

Vulgar marketing strategy at the expense of it s customer base

I am a regular customer from Switzerland I received news from Todd Snyder that they were releasing their New Balance 992 10th Anniversary on 1 December at 11am ET I placed my order online at 11am sharp proceeded immediately to pay via PayPal but within seconds the shoes in my cart were sold out Rather than seek to satisfy regulars by giving them early access to limited editions or by protecting them from online buying bots Todd Snyder prefers to create a buzz for the brand by means of this vulgar marketing strategy aimed at scrambling resellers who obviously use programs to jump queues and will be selling the item at three times its price or more in a couple of months Shame on you Todd Snyder for letting your repeat customers down I m sure I m not the only one you ve alienated today

Think twice before purchasing anything from Todd Snyder

Well I bought a watch from Todd Snyder because it looked great I had it shipped across the world to me and when I received it I found that the watch buckle didn t reach the bar meaning the strap would fall off not what you want your watch to do I contacted them only to be told it s not their problem and to contact the watch manufacturer not them even though it has their name on it and I bought it directly from them I have tried to contact the watch manufacturer only to be ignored

Horrible Customer Service

Horrible customer service on the website which is especially outrageous given the prices they charge Fedex misdelivered a recent purchase and instead of reshipping the item or refunding I am told I will have to wait 14 to 21 days for some unspecified investigation Laughably they call their customer service email a concierge This happened to another package and the other company reshipped immediately Very unapologetic even snarky in various responses to my requests for them to make it right quickly and a Google review

Heed the warnings of previous customers

I have to agree with other reviewers on Todd Snyder s poor quality mens clothing I trusted an article written by GQ in 2018 about the man Todd Snyder called The Man Who Taught Men to Love Clothes and then bought a lot of his clothes over the year only to learn the hard lesson that many if not most pieces of mens clothes I bought from TS was made poorly The fact is Todd Snyder the man behind the clothes makes poor quality clothes that are on par with fast fashion clothes but at a much higher price point

Would give zero stars if I could

Would give zero stars if I could Item ordered Nov 25th and still no shipping confirmation Contacted customer service first thing this morning and still no contact from them Requested order cancellation Contacted credit card company and am disputing the charge As a reviewer noted above my first and last time for dealing with these people

Do not waste your time purchasing from

Do not waste your time purchasing from Todd Snyder This place has one of the worst customer service departments I ve ever run across If you have a refund coming good luck getting it Their merchandise can be found elsewhere so do yourself a favor and purchase elsewhere

Not worth it don t believe positive reviews

Men s clothing looks nice in the pictures for sure Quality and fit is a dice roll I wish I had read these reviews first Spent 100 on a sweat shirt that was boxier than I expected based on the images Fine but after two washes the length has definitely shortened despite following instructions as I do with all my clothing Don t believe the positive reviews here that just tell you how great TS is read the reviews that provide detail around poor customer service and low quality well-marketed clothing There are more and more of these companies with truly beautiful product photography and marketing high dollar prices to convince you it s worth it that are just turning out to be garbage over time

DONT DO IT

DONT DO IT Spent 250 on a hoodie Absolutely loved it Then washed it exactly to the instructions on the label Shrunk and warped so bad it s unwearable Then I was told by thier customer service this isn t a defect here is a 15 code I guess the jokes on me for spending that much on a hoodie