Based on authentic user experiences
ME
6775 reviews
N/A
6 months ago
Due to malfunctions of a used 2020
Due to malfunctions of a used 2020 nissan rogue purchased at Sun Toyota owned by Morgan Auto Group 7 months ago I lost my 16 yr old healthy orange tabby simply just devastated I work remotely so the vehicle has only been driven locally for errands etc During hurricane Milton I evacuated from Florida to Georgia with my Piper and another fur baby I had them in their carriers and decided to pull over to let them out for a bit as they were crying and we had a long way to go I blocked the front area of the car to be sure that they didn t interfere w my driving About 10 min back on the road I felt a breeze from behind me I turned my head back and that s where my nightmare began Piper had stepped on the window button it came all the way down he was leaning out I immediately pulled over I attempted to open my drivers side door the handle breaks I had to roll down my window to open up the door from the outside I quickly got out looked in the back he was gone I spent over an hr looking for him screaming his name walked accross the highway to the median to the other side and back I walked through the wooded areas on both sides I drove in circles it s like he just disappeared At that point I had to make the most devastating decision to leave him behind I knew that by doing that there s no possible way that he could make it more than a couple of days as he s been an inside cat his entire life and we had a massive hurricane coming He had all identifiers on him No one s called None of the shelters are responding I ve had two nissan rogues in the past Those windows didn t go down all the way Why did this window They don t even manufacture nissan rogues rear windows to go down all the way The door handle which is very costly to fix and my sweet fur baby s life ending tragically is all I can imagine There have been other issues concerns with this vehicle but this one cost the life of my Piper who had so many happy years ahead of him Sun Toyota uses fur babies in their advertisements OMG You make sure that if you re going to purchase a used vehicle from this dealership that you get your own private inspection before you sign anything with them
V Jacobs
6775 reviews
N/A
6 months ago
Extremely Poor Advice Scheduling
Sat Nov 2 2024 around noon My2021 Kia Sportage wouldn t start but the dash warning lights flashed off on I thought it was a computer problem but when I called Cape Coral Kia I was told it was most likely the battery I was then told that my battery was still under warranty and if I had it towed to the dealer the battery towing was covered I was then told to contact Kia Road Svc They sent a pickup truck not a tow truck and the driver tested my battery and confirmed it was dead He said the warranty would not cover him installing a new battery which he had with him Kia Rd Svc then sent a tow truck and towed my Sportage to CCKia around 5 pm I had scheduled their 1st available appointment for Mon 7am On Monday the Service Adviser told me the battery was NOT under warranty I had to pay for the battery after waiting for my car Sat Sun and till 4 30 Mon Had I not been lied to that the battery was under warrantee I would have had the first truck driver install it and not have to wait the rest of Sat all day Sun and most of Mon Also from every experience I ve had with CC Kia they have NEVER started working on my car for a minimum of 3 hrs AFTER my appointment time Please respond to me at Virginia J Cape Coral FL
pj franzoni
6775 reviews
N/A
6 months ago
Went to buy an advertised car Toyota
Went to buy an advertised car Toyota Crown for 42000 00 on website at Honda of Lake City salesman Joshua Lindsey had me sign his cell phone told him they were not the right figures wanted printout he told me they would correct this in finance 5 hrs later went to finance never saw those figures again asked for paper work they said we don t do paper work gave me a flash drive instead was charged 53000 00 dollars out the door they wanted to offer me 1200 00 to go away Will keep posting till they make this right
pj franzoni
6775 reviews
N/A
6 months ago
Morgan auto group which ownes Honda of
Morgan auto group which ownes Honda of Lake City are a dishonest company that scams anyone they can saw advertisement for 42000 00 used Toyota crown signed salesmen s phone Joshua Lindseyafter telling him the figures were not right asked for a paper transaction he said they would give me that in fianc 5 hours latter got a flash drive asked for paper transaction charged me 53000 00 said because I didn t finance with them and they had to clean car told me they would fix issue but check was to big to mail took 4 trips to lake city still no check will keep posting till this is made right stay away from Morgan auto group
Nicholas Vrakas
6775 reviews
N/A
6 months ago
Deceptive Practices
Subject Formal Complaint Regarding Clearwater Nissan and Salesperson Christopher BoanDear Morgan Auto Group Leadership Team I am writing to formally express my disappointment and frustration regarding my recent experience at Clearwater Nissan with salesperson Christopher Boan and the dealership s sales team The level of dishonesty and unprofessionalism I encountered has left me deeply dissatisfied and I believe Morgan Auto Group should be made aware of these unethical business practices On 03 18 2025 We visited Clearwater Nissan to purchase a vehicle After selecting a car we negotiated a deal that included a down payment and deposit I completed all necessary paperwork and followed up with a phone call to confirm everything was set I was assured that nothing else was needed Everything Was Approved and that we could return to finalize the purchase However when we arrived on 03 19 2025 to pick up the vehicle the dealership completely changed the agreed-upon pricing and altered the financial terms of the deal This blatant bait-and-switch tactic was both dishonest and frustrating Not only did they lie about the finalized deal but they also wasted two full days of my time This experience has completely eroded my trust in Clearwater Nissan and by extension Morgan Auto Group I expect your company to take this complaint seriously and address the deceptive practices occurring at this dealership Customers should not have to endure such misleading and unethical behavior when making a major purchase I would appreciate a formal response regarding how you plan to handle this matter
