Mrelectric Reviews

I would not recommend this company My experience was not what I expected I was overcharged and had to reach out to the customer service several times before I could get anyone to call me back When I did get a call back I was blamed for work that was done without my authorization When I called and scheduled an appointment I was very specific with what I needed however when the technician came he did something else making the bill double plus I was charged a 40 dispatch fee which I was told I would not be charged if same day service was done which it was The actual technician did a good job just not what I asked for I mentioned all this to the person who originally took my appointment and she said that I should have showed my phone to the technician even though its clearly listed on their site The manager I spoke with what not very warm and had a sarcastic tone with me He was combative and not very friendly I did get refunded for part of the service however the experience was not pleasant and I will never use or recommend them again

The individuals who serviced our home were not rude I do not want to misrepresent this situation Our 100 year old home with under serviced electricity was in over-use of available electricity We experienced an electric surge which resulted in a small but very frightening fire Mr Electric came out and resolved that situation The problem resulted in recognition of a second floor problem Mr E said they would reroute 2nd floor electric into singular electric box for that floor They cut up my entire house second and third floor in an effort to locate the wiring and left 3 square openings on the 3rd floor and many 3 x 4 cuts all over the second floor They neither said anything about the destruction to my home nor the fact that they DID NOT route all of the second floor electricity to the new box they installed For all of the half done work and the demolition to my home I called them back for a review of all of the mess they created Still being very nice and polite they indicated that those areas of destruction were not their responsibility The more time goes by the more irritated I am about the financial obligation and the lack of professionalism with regard to the destruction and the work not completed

This company is a rip off they don t come out to fix the appliances just collect service fee call another company and problem was resolved Joke Savannah ga

Would give them a lower than 1 star review but that is as low as you can give They originally did some electrical work for me when we built our house the guys took two days and did not have all the parts but we were patient and it seemed they did good work Fast forward a year and call them back two delays and reschedules to make appointment for install of some lights and 30 minutes after they are supposed show up 3 week appointment wait they call and say they cannot make it And the new owner does not want to reschedule because they are to busy Wow Next I have another electrician come out and point out where the original work they did was not up to code and faulty state licensing association being notified and code enforcement DO NOT USE THIS COMPANY - they are cheapo guys that give you a price for one product and cut corners to save a few bucks Their field technicians don t know what they are doing - beware 3 other electricians I spoke with said they make a good living going behind this company to clean up messes they make BEWARE

I waited 4 weeks for them to come down for a Generator install estimate 8 21 23 and they were a no show no call no nothing Horrible customer service I wouldn t hire them to change a light bulb And NO MR ELECTRIC my appointment was scheduled for the MORNING and I kept the email that says that If you d like to see it send me your email and I ll forward it to you There was NO confusion on my part It was YOUR company that dropped the ball Time for you to OWN IT and don t blame the customer who waited 4 weeks to only get stood up Here s the email YOU guys sent me Read it It says IN THE MORNING Hi Brian Thank you for scheduling an appointment with Mr Electric a Neighborly company Your appointment is scheduled for Monday 8 21 2023 in the morning If you need to change your appointment please contact us at 480-503-1339 For more information and to prepare for your service please Click Here To track the status of your appointment please Click Here Thank you for choosing us to service your home If you need assistance with your next home service project please visit to find a local expert browse home service tips and schedule home maintenance reminders Sign up for a free account and get started today

Despite contacting Lee Ives in Northampton many times it is now over 4 months since they finished the job but haven t provided missing bulbs for light fittings nor any receipt documentation and promised work guarantee certificate Really tainted the experience for such trivial items to complete from their point of view Otherwise a reasonable job although other mistakes were made along the way that had to be corrected

Contacted Mr Electric Nuneaton last Wednesday again Monday also sent a message this morning still no reply Will look for a better company to do the work

I called and asked if they did Third Party Part P inspections - the lady on the phone said they did I booked one and the lad came round and did a full inspection the following week He fully understood that it was a part p that was needed for building control He told me that the certificate would be ready the next day I called the next day to pay for the inspection and to get the cert Firstly I was told by the owner that they do not do Third Party Inspections and was told that it was my fault for getting work done on the cheap and that I had wasted their time The guy is a clearly a moron who cannot organise his company

This company is not professional Prices are made up and job is half done They came via an insurance plan I have to fix a shower switch and person made because that part is no longer covered by the insurance plan however they can order it which takes several weeks and they can do a cash deal for installation He was in and out in 2minutes then sat in his car for 35 minutes before driving off no doubt charging the insurance company I complained to the insurance company who then sent another company and guess what job done part readily available Mr electric has been to previous properties as they seem to be the go to for insurance companies but I make sure on any tenant claims now they do not attend as have had problems with them over charging or not doing the work and stating it had been done Be wary and read other reviews Don t part with your money until Fully satisfied if you do need to use them

I was robbed by them due to my lack of knowledge with electrical codes and inspection The estimator led me down the path of the most expensive option and gave me no other option I later found out that they could have done the job to pass inspection for far less money they sold me a bunch of junk I didn t need and acted like the city government requires it They charged me over 1 600 to run a wire for an above ground pool 25 feet The box was only 25 feet from there So 25 ft of wire and 3 receptacles was all they did for over 1 600 They charged me 327 for an electrical permit and I later found out that the permit only costs 76 with the metro codes department I was railroaded I know buyer beware Just trying to make sure I save someone else a ton of headaches and money by using a different company