Muffinbreak Reviews

Terrible service went into Nottingham

Terrible service went into Nottingham had a cooked breakfast when the breakfast came to the table there was no knife and fork so I went to the counter to ask for one the staff looked straight through me as if I should of not ask when I went back to the table I looked round and the staff were standing staring at me I didn t ask for anything that was wasn t expected in a cafe it was just rude on a brighter note the breakfast was lovely

Won t be back tinned soup but charging nearly a 5

Normally I really enjoy muffin break however today in the st Enoch shopping centre store it was not so good I ordered the soup thinking it was homemade as you would given that their sandwiches etc are all fresh made it s not the fact it cost 4 20 but the fact they simply opened a can of soup and stuck it in the microwave plus it was not lentil which I had asked for but instead gave me vegetable soup and only half filled the cup to say I m disappointed is an understatement won t be going back not after todays visit

According to the General Manager of Muffin Break

entitled Millennials have been given an inflated sense of self importance by social media and are no longer willing to do unpaid work

Awful Health Hazard

From the plethora of food outlets in the Aberdeen Union Square and surrounding area I normally choose Muffin Break Unfortunately today I made the mistake of ordering the Yorkshire Pudding Breakfast Wrap to eat in Let s skip the fact that after being reheated it was screaming hot on the outside but still chilled on the inside health hazard There was no mention on the description that this product contained BBQ sauce but this was the only flavour from this product and was so desperately sweet that sugar tax should have been applied The lack of any texture of the filling only emphasized the obnoxious use of MRM sausages and the was no hint of any bacon When I queried this with the staff it was apparent that they really could not give a damn and the manager who was sat next to us said nothing so obviously shared the same opinion I will not be using again

Rude staff with a bad coffee

Staff are rude so is Saher We ordered a latte and a hot chocolate The coffee was basically hot milk and the hot chocolate the same they were luke warm and ended up binning it We put it down to a bad experience and went back one Saturday same again - so rude and unhappy to be there Spoke to a few people locally and it s become known that the staff dont know what they are doing clearly hate their jobs because they look so miserable and that shows with the coffee because it doesn t taste good at all It s a shame because it s a great spot to grab a coffee whilst shopping

Rude service and head office do not respond

I ordered a tea in the Harrow branch of this chain One of their staff was wiping the tables near me I asked her if she could please wipe my table as there were breadcrumbs all over it She did it but with a very surly put-upon manner When I complained to another member of staff she came back to my table and started to argue I have written to this company three times to complain about this and nobody has replied

New management decline in standards

Muffinbreak Wigan New management seems to be a problem Staff look unhappy Most of the old staff disappeared Food offer not as good - not the same variety or at least not consistent Tea tastes cheap and nasty - cheap teabags Certainly not the Birchall tea displayed on board so they are flouting advertising standards Manager always staring and or texting on his phone when not serving The pleasant atmosphere has gone

Lovely Staff

Lovely Staff coffees and pastry - the Harrow store I visit is clean The problem has been the lack of air conditioner for the last 2 months which makes the coffee shop seem like a sauna - a lot of friends family prefer other cafes with AC as a result Customer services are totally not responsive