Poor service so far
Terrible been waiting weeks and weeks for an update on my mortgage application valuation only to keep being told each week it will be looked at this week I understand delays with COVID and high numbers of enquiries but very bad service and getting no where
B I
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Very poor experience - 9 weeks and still no outcome
Very poor experience It s been 9 nine weeks and we still haven t got an outcome It started with redundant and repetitive questions from the underwriters that needed 5 working days to each time to review the answer It continued with an inexperienced surveyor that asked for structural engineer report that I had to pay Only trivial cracks for comparison another lender that I got the mortgage from did a desktop valuation The report took 10 days to be reviewed When we thought everything is ready they asked for proof of visa that we had sent 9 weeks before We decided to go to another lender and got the mortgage offer within 2 weeks Very disappointed with Nationwide - inefficient and time consuming communication systems and procedures Avoid
Ramadan Gadelkarim
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I had very bad experience
I had very bad experience unprofessional firm out of Orlando area I didn t recommend for any one after been approved for the loan and did my search they lower the loan amount because of their less experience out side of other area really don t recommend at all
Marilyn Banks
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Love it
Love the information found here
Rebecca Knowles
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I filled out a form and I received a
I filled out a form and I received a call a few minutes later Super simple
Dawn
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Well after a very stressful time
Well after a very stressful time my husband and I spoke to two wonderful ladies Janet Crabtree followed by Lucy Knight what a wonderful experience these two ladies are a credit to you Nationwide I ve never had such a professional kind and understanding with any other Company from practically crying down the phone this morning to Janet then having talked to Lucy this evening all our problems were sorted out we ve been with Nationwide for many years and have never had a bad experience but due to an error totally our fault we had our mortgage in principle but sadly forgot to make an appointment to get it confirmed there s three parties involved in our sale and purchase we were the ones that were chasing everyone to suddenly realise we didn t have our mortgage in place so it was us that we re letting the side down you not only saved our faces but got our mortgage approved so rapid we re so very grateful to these lovely ladies thank you with all our hearts we will always be with Nationwide and definitely will be singing your name from the rooftops Dawn Simon Winchester
FJ
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Nationwide s site was easy to use and
Nationwide s site was easy to use and they helped me find some good lenders
Kim
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We worked with Robert and the service
We worked with Robert and the service and communication was stellar highly recommend
Bruce Mafi
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Great experience
Working with Nationwide was a wonderful experience I worked with Ronald Green and he was patient kind and stuck with my throughout the whole process
Amanda McCown
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Great job
I was not sure where to go to find a great company to refinance my house with Nationwide hooked me up
