Navy-london Reviews

Navy London

1.64
25 reviews
Poor Rating
Based on 25 user experiences

Rated 1.64 out of 5 by 25 Happy Customers

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M

Expensive to return to China

Not good Read all the small print Returns have to go back to China costing nearly 20 so not worth ordering Quality and look not as expected

Although the delivery took two weeks to

Although the delivery took two weeks to arrive the dress is OK its not exactly as it shows on their advert because it looks like it s a thick cotton but is actually a flimsy silky material but acceptable I paid 34 99 which was a bit more than it should have been but the dress is quite nice
N

Five star con artists

Five star con artistsI ordered a coat yesterday thankfully on credit card for my son and when I wasn t asked for some measure of security it raised concerns As soon as I received an email to confirm my order I got back to them to say I wanted to cancel Apparently and much to anyone with half a modicum of intelligence it came as a massive surprise to discover it had already been despatched and would be with me in the next 14 days 14 days Where on earth was it coming from Well apparently it comes from China I ve had a running email thread with someone called Anna who I suspect may just be some sort of AI If I had a choice of smashing my head against the wall or talking to Anna it would be a close run thing I can t wait to see what crap turns up if anything at all but I know it s not going to be anything like what was ordered judging by the experience of others Avoid Navy London 6 11 24 - A parcel turned up last week with a coat that looked like the one in the picture but the quality really wasn t that of a coat which had supposedly once cost 300 Trust me I know what a good coat feels and looks like as I own a Aquascutum winter coat There was no packing note no order number and no returns indication so I returned I to the address provided on the packaging Navy London say I need to return it them and are washing their hands on it all I ll be talking to my bank again 22nd November The courier I returned the coat to has now returned it back to me thankfully I contacted Navy London read somewhere in effin China who ve advised me how to return their item After a visit to the Post Office it transpires it would cost either 32 insured or 25 orinary to return this coat I ll be talking to the bank again If you value your sanity don t order anything from these utter shysters
J

Pleasantly surprised after reading negative reviews

My delivery of goods ordered was late The tracking number given to me by the company wasn t accepted by Evri I read the reviews and panicked so much so that I emailed navy-london and asked for a refund My parcel arrived today about an hour ago and i have just sent a grovelling apology to the company The shoes are exactly what i ordered and fit perfectly They are also very comfortable It gives me great pleasure to give a glowing review out of all the negative comments this is a positive one which I m happy to give
R

Had a wee problem with a zip on a

Had a wee problem with a zip on a jacket Anna at Navy London was excellent and a new jacket is being sent Excellent service
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