Netflorist Reviews

Shop At SA’s Best Online Florist & Gift Company | NetFlorist

netflorist.co.za
3.57
140 reviews
Great Rating
Based on 140 user experiences

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Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Customers frequently praise Netflorist for fast delivery, efficient service, and high product quality, with many highlighting promptness and careful packaging. Conversely, recurring complaints focus on expensive pricing, delivery delays, incorrect or damaged items, and poor communication. While many orders are executed smoothly, there are notable instances where expectations were not met, affecting overall satisfaction.

What customers love
  • Great product quality
  • Careful packaging
Common concerns
  • Expensive pricing
  • Incorrect items
  • Damaged goods

Last updated 2 months ago

A

Netflorist to the rescue

I remembered at the last minute that i wanted to send a gift to my friend before he left town luckily Netflorist has a category for shopping items that get delivered the same day I find the website takes long to load though
E

Quality and Notifications

placing the order payment and delivery was on point No issues there The only problem was the not so good quality of the flowers in the bouquet I also received two notifications that the order was delivered on two separate days
K

Wallets were a great gift

Wallets were a great gift went back and bought 2 more for fathers day gifts Taking off one star as it would be great if more characters can be added to the personalisation options even at a higher cost for people who have longer names
P

Cohesion between email and the tracking order system

There was some confusion with the order I received an email saying that the payment didn t go through but when I checked online the gift was being prepared for delivery The email said the voucher would be reversed back to me which didn t happen then I assumed the payment finally went through Yesterday I received an email saying the gift was out for delivery but when I check online it said that it was waiting to be picked up by the driver Please do check what the glitch is about was the first time I had it to that Finally my guy received his gift today and was happy because it was a surprise I m happy about that
N

Wilted petals

Delivery was at perfect timing and the roses looked beautiful with my wife loving them Thats her fav colour Some of the petals however was a bit wilted and one bud fell off Would be good if you quality check your item at the delivery time
S

My order did not come on the specific day

My order did not come on the specific day i requested which was the 15th however i thought maybe the problem was the holiday for the 16th Luckily it still arrived on time before FATHERS DAY It was my first time using NetFlorist and i think i am satisfied with the service
A

I live in the US and so there are

I live in the US and so there are birthdays fathers day and mothers day and other things that I like to send family things for and you guys have always been so great for me to order and things get delivered I can t say thank you enough for helping me stay in touch with my family
L

Quick delivery no voucher

During the past few months I ve ordered gifts for friends house plant as well as gifts for myself personalised cosmetic bags I m extremely satisfied with the products as well as the delivery Personalised products are beautiful However one issue I have is I received a few reminder emails stating that I had a credit amount owing to me R89 95 When I tried to claim the credit at check out the message was no credits owing I ve also subscribed to the Netflorist newsletter but never received the promised R50 voucher
M

Great stuff

It was a simple and easy process The special offers you have available is awesome to You really need to work on your delivery service and times which is requested by the customer especially when you need it delivered to someone s place of work during working hours as a surprise
J

Ive been using Netflorist now for a few

Ive been using Netflorist now for a few months and i love the service as well as the flowers I sometimes use this service about 2 or 3 times a monthI must however say that i was a tad disapointed with the last delivery of mixed roses sent as the rose buds were almost completely open which means they wouldnt last more than a few days The previous roses lasted very long so im hoping that these do as well

About Netflorist

We're South Africa's largest, sameday gift and flower delivery e-commerce site. Get your favourite gifts & flowers by ordering online today.

United States

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