Based on authentic user experiences
Hannah Cochrane
6805 reviews
N/A
8 months ago
Avoid at all costs
Avoid at all costs I ordered this product which took 3 weeks to arrive when it did come there was a full seam hanging out of the side of the dress along with a really large pull in the material causing the dress to be unwearable Contacted the customer service team to arrange a refund and was told new clothes may have small threads you can try to use scissors to cut them off I was then not responded to This was the first time I have ordered from this business and it will certainly be my last the products and the customer service received is completely different to what is sold via their marketing and website I will be reporting this issue further Avoid at all cost
customer
6805 reviews
N/A
8 months ago
Doesn t list as out of stock when out
Doesn t list as out of stock when out of stockI purchased this item for a small wedding ceremony first I accidentally bought the wrong size as the website defaults to a size rather than allowing you to select it But this was easily remedied by an email However I then waited a month and the item still wasn t dispatched so I contacted them and was told it was out of stock and I should choose another item I chose another dress that was suitable for the ceremony and listed on the website as in stock only to be told after many emails back and forth that they also don t have that one It was suggested I may want a different dress instead and was sent the link to a black dress I am now waiting on a refund hopefully there won t be a month delay with that
Karen Hughes
6805 reviews
N/A
8 months ago
If I could give them zero I would
If I could give them zero I would I ordered 2 dresses when they came they were awful quality Looked like a child s dressing up dress I asked to return and they just ignored me Fortunately as I had paid by card the bank refunded the money for me pending investigation Norabele responded to the bank investigation by threatening me with a bad credit rating my card being refused and a couple of other nasty comments I spoke to my bank who have said they will handle it so I don t have to worry This is the worst kind of business they are selling cheap rubbish and then trying to intimidate you into not complaining I m not sure what else I can say except deal with this company at your peril
Adriana Bumb
6805 reviews
N/A
8 months ago
SCAM
SCAM Ordered over a month ago still haven t shipped it I doubt they will ship if they haven t by now No response from emailing costumer service I just want a refund now after seeing other reviews remarking their horrific quality of product SCAM SCAM
Lottie
6805 reviews
N/A
8 months ago
Terrible customer service and product quality
Bought two of the same dresses in 2 different colours and received two different sizes for whatever reason Tried asking for the correct size and they would just not listen and kept offering a low percentage refund instead Terrible customer service and terrible quality product won t purchase from here again especially as the quality feels like there s human exploitation behind it Do not recommend it at all - even if the ads look appealing it s all marketing and low end products
HP
6805 reviews
N/A
8 months ago
I would advise anyone not to order
I would advise anyone not to order anything there The purest joke and scam I ordered something there and a dress arrived damaged Although they say on their site that they will cover return shipping for damaged merchandise this is a pure lie I have had to discuss with them for weeks even with the threat of a lawyer they do not fulfill their obligations 65 I only get refunded the rest not Although I have received damaged not usable goods
Samantha Jo
6805 reviews
N/A
8 months ago
Scam
Scam Items turned up smelling of fish and looking nothing like the photos Tried to arrange return and refund and the refund process does not work The email provided for customer service is not a legitimate e-mail DO NOT ORDER FROM HERE So disappointed as I spend over 150
Jade Kocak
6805 reviews
N/A
8 months ago
Misinformation Overpriced Horrible Quality
Website does not advise if item is LOW ON STOCK or OUT OF STOCK Purchased for my bachelorette party and only received today 7 weeks later AFTER my bachelorette party Turnaround time would not have been a problem if website stated out of stock I asked for a full refund but I was offered to pick another item which I did which also turned out to be out of stock Then I was offered a 5 coupon to use on my next purchase What makes them think I d ever buy from them again Horrible service lack of communication via email and site overpriced for cheap material dress So disappointed DO NOT BUY FROM THIS SITE
Aza
6805 reviews
N/A
8 months ago
My order came in a large size when i wanted it in a medium
My order came in a large size when I wanted to get medium size and I paid so much money and my heels came with yellow tape everywhere on it
Rs
6805 reviews
N/A
8 months ago
SCAM
SCAM The company are a scam the pictures are stolen from other websites and i actually found one of the companies they stole a photo from and reported it to them as well Unfortunately i figured this out after a purchase which i am going to ask my bank to cancel it when it does go through Even on there social media they have blocked comments so i have reported them on both social media sites as it was an instagram advert that directed me that way
