Northumbriangifts Reviews

Buy Beers Spirits Gifts Produce - Northumbrian Gifts

5.00
11 reviews
Excellent Rating
Based on 11 user experiences

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Rated 5.00 out of 5 by 11 Happy Customers

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AI Review Summary Based on 11 reviews

Northumbriangifts receives overwhelmingly positive reviews, with customers consistently praising the exceptional customer service, including friendly and helpful staff who respond quickly to queries and issues. The product quality is frequently highlighted as fantastic, high-quality, and sourced from local suppliers. Delivery is described as swift, reliable, and well-packaged, with good tracking options. The company offers a tremendous selection of gifts, ranging from small to large items, catering to diverse needs. The ordering process via their website is noted as easy to navigate, and their pricing is considered very good, often including beneficial free delivery thresholds. Their returns and issue resolution policy is highly effective, with prompt replacements or refunds handled professionally when problems like damaged goods arise. Customers report high satisfaction, leading to repeat orders and recommendations to friends. Overall, the shopping experience is rated as brilliant and exceptional by multiple reviewers.

What customers love
  • Exceptional customer service and responsive staff
  • High-quality products and beautiful gifts
  • Tremendous product selection from local suppliers
  • Easy website navigation and good pricing
Common concerns
  • Occasional product discrepancies or mismatches

Last updated 4 months ago

T

Exceptional

I have ordered twice from this small business and their product quality packaging and delivery times have been exceptional
J

Amazing company

Amazing company They have so much to choose from and all local suppliers The staff are so friendly and helpful You can have your items delivered or collect and they have good opening hours You can choose from a small gift to a large one as the product selection is tremendous
A

Brilliant service and best price

Brilliant service and best price around Ordered on Friday evening and delivered before noon on Monday Couldn t be better and sure I will use them again Thank you
B

This company is brilliant

This company is brilliant Goods and especially the customer care Part of my order arrived damaged and I sent an email regarding this I received a phone call almost immediately where we established that I would receive a replacement This arrived within a couple of days Overall shopping experience was great and I would most definitely recommend
R

Fantastic Customer Service

Fantastic Customer Service We placed order and asked if we could amend and add additional reply and communication from Stephen was brilliant and really appreciated Very happy customer we have commented to friends who have and will be ordering
B

Fantastic quality service

Cannot rate these guys highly enough I ordered the Bambrough gift box for an American friend and they were happy with me to make some small changes and she was thrilled Really high quality fantastic customer service and beautiful gifts
P

Excellent service from very well run company

Great service from this company Easy website to navigate and plenty of choice Once order was placed delivery was very quick and easy to track Goods very well packaged
M

Excellent company

Second order from this company Excellent range and very good prices By spending enough I benefited from free delivery And delivery was swift and very well packaged - very important when it was bottles Heartily recommend this company
S

Excellent customer service

After opening my order it seemed there was a slight discrepancy between the advertised product and the bottles I received After emailing Northumberland Gifts I had a phone call the very next day and the mismatch was genuinely explained and half my cost was refunded straight away which was very decent of them Great customer service thanks Five stars and will definitely be a returning customer
M

Great Products and Delivery

This is my third order from this company mainly for the Northumberland tea which I used to order directly from them however they are no longer trading In order to get free delivery I order other products and am extremely pleased with the chose available and look forward to trying them The parcel was well packed so overall I am happy to recommend this company

About Northumbriangifts

Online retailer of gifts craft beers spirits and local produce from Northumbria Including Mead and Rums from Lindisfarne

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