Obi Reviews

OBI Baumarkt Online-Shop - alles f r Heim Haus Garten und Bau

obi.de
3.30
56 reviews
Average Rating
Based on 56 user experiences

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Rated 3.30 out of 5 by 56 Happy Customers

46.4%
12.5%
0%
7.1%
33.9%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 56 reviews

Customer reviews for OBI highlight consistently fast and efficient service, particularly for Click and Collect and delivery. Many customers praise the high quality of products and helpful, friendly staff. Positive experiences are frequently reported for online ordering ease and reliable pickup processes. Some negative reviews mention issues with delivery windows and damaged goods upon arrival. A separate stream of critical reviews describes very poor delivery delays, wrong items sent, and unhelpful customer support.

What customers love
  • Helpful staff
  • Good product quality
  • Easy ordering
  • Efficient pickup
Common concerns
  • Wrong items sent
  • Damaged goods
  • High prices

Last updated 2 months ago

H

Packaging

The delivery of plants was on time but when I opened the box the condition of plants was not good they were very tightly packed and the pot with palm was broken and all the sand came out Unfortunately I had to shift it to other pot I hope from next time OBI send plants in separate boxes instead of putting all plants in one which destroys their condition
A

Click and collect

Try to put more items in the same packages
S

All employees at OBI should speak English not only German

War ganz okay
V

Patently waiting for my order

The lady who handled me over the item I had ordered did not speak English at all I had to show her the order number on my phone so that she can understand me
P

Gut wie erwartet

My experience is above average at most
S

Nice experience

Good I recommend this for small work
D

I ve had a pretty great experience at

I ve had a pretty great experience at this top-notch DIY and home improvement store Whether you re a seasoned pro or just starting out you ll find everything you need to tackle your projects The staff is friendly and always ready to help with advice or tips Definitely a go-to spot for any home improvement needs

About Obi

OBI Baumarkt - Online und in Ihrer N he immer f r Sie da Alles f r Heimwerken Bauen und Garten bei OBI

United States

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