Oceanproject Reviews

Ocean Project Now Ocean Adventure

3.59
138 reviews
Great Rating
Based on 138 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 138 reviews

Oceanproject receives consistent praise for product quality, fast delivery, and thoughtful cause-based packaging across numerous 5-star reviews. Multiple customers report slow shipping, missing or non-functional tracking, and poor customer service responsiveness, particularly in 1-2 star reviews. Several long-term customers confirm durable products and reliable tracking after delays, while newer customers express frustration over order resolution and communication gaps. The company frequently resolves issues when contacted, though initial experiences vary widely.

What customers love
  • Beautiful jewelry quality
  • Durable tracking items
  • Helpful resolution
Common concerns
  • Broken items received
  • Missing tracking info
  • Long resolution time

Last updated 1 week ago

P

I have not received my item I ordered

I have not received my item I ordered this year But the ones from last year were nice
K

Well Done

Well Done We had a few hiccups but after some emails and correspondence to reassure me my little turtle arrived Thank you very beautiful little prezzie Happy to support a good cause playing a part
J

Thought this was a scam as never

Thought this was a scam as never received item before Christmas I emailed the company who got back to me three months later and sent out another necklace free of charge so we did get the item in the end just four months after ordering
Y

This is a great product and amazing

This is a great product and amazing eco-friendly initiative I endorsed two turtles for my grand kiddies and they love keeping watch of their adopted turtles The product is of good quality and value and I love the idea that it helps us better understand our rehabbed turtles
J

Delivery was longer than I thought and

Delivery was longer than I thought and the tracking doesn t work But saying that my order finally arrived and was worth the wait I bought 2 necklaces and they are absolutely beautiful I have no problem ordering in the future Tracking the turtle is exciting what a great idea Thanks guys keep up the good work Justine
V

Granddaughter was very excited when she

Granddaughter was very excited when she received her package Just wish it would ve had a little more information on possibly the age of her turtle Also when she looked it up on the Internet it didn t tell her where it was it just showed on a map I wished it had a little more information Also the packaging should have a little more support her card about her turtle was bent when she received it
S

Massive scam

Massive scamNo item ever coming gives fake tracking number that never works so I emailed complaining and they said they d give me a refund which never showedEDIT- Item did eventually come and they refunded me for my trouble
M

Dolphin necklace

Bought this as a gift for an 11 year old It came quickly The quartz was not as good as expected
R

I love my turtle necklace

I love my turtle necklace it s beautiful I m a bit disappointed though with the tracking I have tried it several times recently today and keep getting a Host error tracking oceanproject com that the web server is not returning a connection Cloudflare and my browser is working
J

Girlfriend loves her sea turtles

Girlfriend loves her sea turtles bracelet I got the shark bracelet but can t figure out how to put it on Lol do you have instructions
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