


Onecom | Business Mobile, Managed Connectivity & Cloud
Based on authentic user experiences
Donny Clarke
6741 reviews
N/A
11 months ago
ashuyi was incredibly helpful and
ashuyi was incredibly helpful and friendly more customers service staff should be like here
Richard Richner
6741 reviews
N/A
11 months ago
Very helpful
Manjeet was very helpful and instructions were clear and concise
Mohammad Khatib
6741 reviews
N/A
11 months ago
Spoke with this gentleman Abhishek he
Spoke with this gentleman Abhishek he was so professional and helpful and delt with ny inquiry in no time Really appreciate it and thanks onecom for this amazing service
Karen Bennett
6741 reviews
N/A
11 months ago
Manjeet Sherawat
Manjeet Sherawat Was very helpful and solved my problem very fast thank you
Jane Foster
6741 reviews
N/A
11 months ago
Billing issue
I spoke with Katy this afternoon thinking my bill was higher than I had expected as I had agreed to stick with my original phone and lower my bill My bill came out as the original price but Katy advised me I would be credited with the amount making it the amount I had agreed with She was very quick with her reply and knew what I meant Thank you for your help
customer
6741 reviews
N/A
11 months ago
The advisor was friendly and helped me
The advisor was friendly and helped me as he listened to all my problems first and then resolved them all one by one He was excellent
Miss Michelle Croombs
6741 reviews
N/A
11 months ago
Alice was just so helpful and polite
Great customer service Alice was just so helpful and polite and got my query sorted first time Understood what I needed and it was all resolved quickly and professionally Thanks so much
Claudia
6741 reviews
N/A
11 months ago
Swift assistance consistently
Tina our dedicated customer service representative is an asset to Onecom we are a corporate client and her service levels are exceptional Response times are rapid she is knowledgeable and provides swift assistance consistently
Eleanor
6741 reviews
N/A
11 months ago
Fantastic customer service
When taking on a new account over a year ago I have been back and forth with customer service to obtain information and documents to get an account straight Lisa has been a huge huge help with regards to obtaining any information that I have asked for and in a timely manner too An absolute credit to the team
Swinebag
6741 reviews
N/A
11 months ago
Top work from Jordan
My daughter s phone was not working showing no SIM so I left a message late in the evening to log a fault It took a few days to be picked up but once it was the issue was dealt with very quickly with an eSIM sent and the phone working again within hours Thanks to Jordan for making the process so straightforward