Onecom Reviews

Spoke with this gentleman Abhishek he

Spoke with this gentleman Abhishek he was so professional and helpful and delt with ny inquiry in no time Really appreciate it and thanks onecom for this amazing service

Manjeet Sherawat

Manjeet Sherawat Was very helpful and solved my problem very fast thank you

Billing issue

I spoke with Katy this afternoon thinking my bill was higher than I had expected as I had agreed to stick with my original phone and lower my bill My bill came out as the original price but Katy advised me I would be credited with the amount making it the amount I had agreed with She was very quick with her reply and knew what I meant Thank you for your help

The advisor was friendly and helped me

The advisor was friendly and helped me as he listened to all my problems first and then resolved them all one by one He was excellent

Alice was just so helpful and polite

Great customer service Alice was just so helpful and polite and got my query sorted first time Understood what I needed and it was all resolved quickly and professionally Thanks so much

Swift assistance consistently

Tina our dedicated customer service representative is an asset to Onecom we are a corporate client and her service levels are exceptional Response times are rapid she is knowledgeable and provides swift assistance consistently

Fantastic customer service

When taking on a new account over a year ago I have been back and forth with customer service to obtain information and documents to get an account straight Lisa has been a huge huge help with regards to obtaining any information that I have asked for and in a timely manner too An absolute credit to the team

Top work from Jordan

My daughter s phone was not working showing no SIM so I left a message late in the evening to log a fault It took a few days to be picked up but once it was the issue was dealt with very quickly with an eSIM sent and the phone working again within hours Thanks to Jordan for making the process so straightforward