Onedayonly Reviews

My complaint Do YOU like being called a liar

My complaint Did anyone else order the wood curtain pole set from decor centre and receive a plastic conduit pipe filled with thin steel rods On top of it all only one rod and no rings or end pieces AND 2m long instead of 2 5mResponse The warehouse has confirmed that you received what was ordered according to the product specifications Please see the screenshot below So we have 2 options here You can keep the item Return the unit for a refund Please note that the collection will have a R59 fee attached to it that is deducted from the cost of the unit Please let us know how you would like to proceed

4 orders cancelled due to a system error on their side

I placed 4 orders and did an eft payment Some products I ordered was birthday gifts Discovered that all my orders was cancelled due to a bank system error on their side No notifications nothing After sending proof of payments again I was told to bad they will return my money within 3 to 5 days Be warned delivery fees also very high where other companies offer free delivery Will never ever recommend oneday omly

SHOCKING customer service

I order a hanging Garden lamp Received the lamp but not the hook to hang it on I submitted a query and was told there was no email service available and I had to send a WhatsApp I have now got THREE different WhatsApp numbers Sent queries to all 3and have NEVER received a response Been over a week I am very very unhappy with the non-existent customer support service I will never order from them again

If it had a zero star rating I would

If it had a zero star rating I would rate it that Its the worst company ever I bought a sweeping vacuum the thing does not even charge and they say its not there fault they dont send out broken products

Love to mislead customers

95 of their deals are fabricated They are either not the cheapest in the market as they claim or inflate retail prices to their benefit Great example I saw today Instant vortex 6 in 1 air fryer 5 7l selling for R2999 retail R3600 saving 17 After some review I found this item listed on quite a few platforms and realised the retail saving is inflated The true saving is 1 which was calculated by getting an average retail price in the market Takealot 3199Yuppiechef 3299Amazon ZA 2999Incredible 2999Hifi corp 2999The culinarium 2699 This inflated retail value appears to be used to create an illusion of greater savings thereby potentially misleading customers to drive sales In my view it is in violation of the ASASA advertising code which state Misleading Claims Advertisements should not contain any statement or visual presentation which directly or by implication omission ambiguity or exaggeration is likely to mislead the consumer

WHY ARE THEY IN BUSINESS STILL

purchased a spray gun for an amount of R200 Cr card gets R205 00 deducted from it and then they attempted to take off US 128 00 R2500 for some membership of an unknown entity To-date I m unable to track the delivery of the spray gun contact them or even get a response from them WHY ARE THEY STILL IN BUSINESS WHY HAVE THE AUTHOROTIES NOT TAKEN ANY ACTION AGAINST THIS COMPANY THEY ARE SIMPLY BORDERLINE SCAM OPERATOR S On eventually contacting them on messenger it was nothing less than Pass the Buck attitude and response Below is a transcript of that communication OneDayOnly co zaOneDayOnly co za517K people like thisRetail companyYou sentzo if i click on an advert of YOURS on FAYou sentthats not iuYou sentFBOneDayOnly co zaOneDayOnly co zaWe have noticed some scam websites pretending to be us we are doing our best to put a stop to them however we apologize for any inconvenience this has caused Please inform your bank of the transaction so they can better assist you with this You sentill do as such and trust me I will further write reviews on every portal online shopping site as well as do a report to the consumer protection authoroties is apparent that the reviews have truth to them and even this u do not accept YOU SHOULD NOT BE IN BUSSINESS AND SHUD BE STOPPEDYou sentI HAVE CO PIED THIS CHAT AND IT WILL BE POSTED AS WELLOneDayOnly co zaOneDayOnly co zaOnce again we re truly sorry you were misled by a scam site We kindly ask that you exclusively use this website for all your purchases with us Just click on this link You sentU ARE JOKING FYI Im a pensioner and a cancer paitent lets see how well that goes down with the public and the reviews on Hello Peter as well as Trustpilot are for your site u shud be ashamedNot FoundYou senthave a nice daySent 7m ago

Buy and pay then told no stock colour available

I bought a gift for my sons bday and now want to give a pink one This is email from them Thanks for your feedback We are always looking for ways to improve the experience for our customers Please accept our apologies for the disappointment Because of the way our business model is structured post-sale replacements can happen even though every possible preventative measure is taken In order to keep our sale price as low as possible we only order items after the deal has run from our suppliers The downside is that we rely on our suppliers to check the stock themselves 99 9 of the time this happens and our deals run exactly as they should However on infrequent occasions our suppliers only check the stock after we ve run the deal That in itself is not a problem - but it can lead to an issue like this where the stock is not available to dispatch and replacements are offered

Pathetic Service - Non-existent customer service

Pathetic Service - To say the least The service received or lack thereof for returning an item for refund is really non-existent I logged a return for an order about two weeks ago and have been following up constantly Initially ODO responded with dates for collection - which obviously did not happen There is really no customer service for returns refunds - ZERO I challenge anybody that is client centric or even remotely willing to address this to call me Order 6612529 DO NOT SUPPORT THIS COMPANY