Onlinetires Reviews

Don t buy from Tham anything if

Don t buy from Tham anything if something going wrong you will have big headache I was ordered two tires at November 6 one resived at November 15 and one didn t November 22 fedex call to me and said it s second tire lost I call to onlinetires and ask for refund till now didn t resived November 30 call to the online tires again same of person said company did the refund and will be send to me conformation of refund didn t received any confirmation For this company it s look normal just promise and didn t do anything for the customers

Horrible Company

So I ordered from this company recently a Nexen n5000 265 30 22 I received instead 265 30 19 Since it is the wrong product I decided to get a refund It took them two months to refund the money and it cane back 66 dollars short Apparently because they don t refund the shipping An absolute joke wrong item was sent and they still wont pay for the shipping and took way to long to even process the refund And horrible customer service when talking with them about the issue Wont make the same mistake again

Avoid this company

Placed order on tires that were in stock Received email that tires had shipped the next day with tracking number When you check tracking on FedEx the tires have not left the facility Cannot get a hold of a person in customer service or tracking Finally only way to get a live person is to select option for new order and after some digging the tires never left their facility and had I not called they would have never shipped them Still waiting to see if they get shipped

Horrible customer service

Horrible customer service Has the option to price match and when I provided them a link store to price match and they then emailed me saying they can price match and give me additional 5 off I called the sales rep she told me they will not be price matching but will give me a special code to get a big discount Sales rep then requested me to say that she is beautiful in tagalog before she will provide me a code Entered the code to get 5 off they had a different code on their website for 5 off already If you are reading this RACHEL I hope having to call you beautiful makes your horrible day at the crappy company you work at better

Do not repeat my mistake and buy from

Do not repeat my mistake and buy from OnlineTires com Terrible customer service and their agents do not speak or understand English well They sent the wrong tires and trying to return them is a huge hassle I had open a dispute with my credit card company Trying to save a few bucks on tires was not worth it Worse experience ever avoid like the plague

I paidfor the tires they showed in

I paidfor the tires they showed in stock and they advertised the tires would be delivered within the week and I didn t get them I ve spent the last 2 weeks trying to reach anyone to help me but as with all scammers they got my money and turned off their google numbers They re not replying to emails or contact forms I still don t have a tracking number or verification that they shipped tires 3 weeks into this order after they finally called saying they were going to downgrade my order from 8 ply tractor tires to 6 ply tractor tires Don t buy from them They re in California and it shows

Stop playing with customers

Place and order on Feb 9 Tuesday with Christopher At the beginning was professional and promising that my tire was arriving within 3 business day Friday but had to reach customer service next day for tracking number and realize delivery was until February 15 Monday Stop processing orders without warranty of delivery time stop playing with customers who depended from car parts Not only they ship the order via FedEx Home where they save money and delay time to consumers but MISS spell my last name on the order If the fedex driver decides to ask for ID I am 100 f up Not cool

Lost claim denied claim NO HELP

Bought tires and rims for my 2011 BMW 328i E92 - First claim I submitted they made difficult Got awarded a new tire and it was shipped but I never received They re rude about the delivery of the tire showing me a picture of it at my apartment supposedly by GLS yet wasn t there when I got home Then to top it off my second claim 501-000005543 that happened during the same incident as first claim was denied Showing that even the tire shop refused to patch and repair said tire since it s on inner wall So now I have two highly and unsafe damaged tires that I paid a lot of money for and their not holding true to their road hazard warranty It s very frustrating as well as disappointing I will never buy from this company again What a sham Take your business elsewhere