Onlynaturalpet Reviews

Flea and tick tag

I don t have a review as I have not used them yet What I would like to know is it has anyone used the flea and tick tag I d like to know how it works

Too many problems with the website

Too many problems with the website and customer service is rude I placed an order Then I wanted to double check and make sure I didn t have it on autoship Their website said I didn t have an account with them Sure enough the items autoshipped at an outrageous price Again I tried to login and their website said I didn t have an account When I contacted customer service they told me I do have an account with them The next email I got was a welcome email for my new account It was too late though The autoship was already sent to an old address and I was charged for it

What we hoped would be a great

What we hoped would be a great relationship when it came to buying locally it was not In the year that we ve been customers Only Natural Pet Store has let us down on multiple occasions We had a standing order of Wholesome Homemade for our dogs 3 times they were out Twice they sent us 3-6lb bags for the price of the one we normally get However this past time they sent us the 3-6lb and charged us more without letting us know The charge just showed up They obviously have supply chain issues as well as customer service issues as they can t communicate to save their lives High prices they have integrity they do not

I placed a big order for supplements to

I placed a big order for supplements to help with immunity for my 15 rescue kitties One of my kitties had just got over a URI that took 3 10 day courses of 2 different kinds of antibiotics EVERY product was a disappointment The Senior Vitamins smelled so bad that I was afraid to feed it to my kitties Smelted like burned plastic The flavoured bone broths had no smell or taste yep I tasted them to see Could pass for water but added to the wet food ALL 15 NOPED them I called to return it and to my dismay was told I had to pay to ship it back So much for that Happiness guarantee That s a purely worthless come on Kinda like a campaign promise LOL

THE WORST PRODUCT CUSTOMER SERVICE

THE WORST PRODUCT CUSTOMER SERVICE I have been buying the Only Natural Pet PowerFunction Skin Coat Dinner which has super food bites 100 raw wild salmon However when I bought a bag of it last time there are barely no super food bites and 100 raw wild salmon in it I contacted the company directly since they were the one manufactured it but the customer service was VERY rude and not helpful at all They told me just to take it back to the store I got it from RIDICULOUS No apology or offering for free bag coupon whatsoever I highly recommend to AVOID ANY PET FOODS from this useless company with VERY POOR quality control

I wish I had looked at the reviews

I wish I had looked at the reviews about auto shipping and custom service before I ordered from them Horrible experience with the custom service after receiving my supposed to be 1 year subscription within 3 months from the initial order I required manage to contact me back since the only thing the representative can do is setup a return but I have to pay the shipping cost by myself to ship the order back It is 6 bags of dog food weight over 150lb They shipped it out on Saturday but custom service don t work on weekend so there was no way to stop the shipping before it is too late So why should I pay for error in the auto shipping system Anyway after two weeks no follow up replies from this company at all I guess they really don t care about their reputation Cancelled the subscription hope they don t ship anything in the future At this point I don t expect things get solved Plan to post this review to other platforms

Watch out for wood pieces

I am super upset with this company I have been buying the Senior Mobility CBD chews for my senior dog for a very long time A month ago or so I found a wood piece Reached out had horrible customer service wrote a review on BBB finally got a response that was helpful Got 2 more containers since on their actual website Opened the first one I checked today and long behold another wood chip Why am I finding WOOD in my dogs supplement chews I feel like they don t care they are NOT apologetic and they re not friendly I m so pissed Just if you buy ANYYYYthing from here LOOK OUT FOR WOOD

Huge Rip-Off Company Nothing They Do Is Genuine Or Customer-Oriented

I could have gotten cheapest USPS shipping for free but I paid 36 for 2day fedex delivery due to disabilities needing FRONT DOOR delivery not parcel lockers at the top of the hill They took my 36 but shipped the cheapest USPS Ground Advantage so it was dumped inside a parcel locker where it waited 2 days for someone to get it for me They don t respond to email complaints Click the unsubscribe link at the bottom of their spam emails a link required by US law and you end up on a page where you can sign up for MORE spam but nothing there to get spam to stop Biggest rip-off I ve seen online in a very long time

All natural flea and tick shampoo

I purchased a bottle of the flea and tick shampoo because my one dog has allergies I had bathed all three of them on a Tuesday made sure to lather them really good and by Friday morning it was like they never got a flea bath So very disappointing with this product I wrote a email to the company and now I m waiting to see if they respond back