Optimahealth Reviews

Extremely unprofessional

Extremely unprofessional They think you will heal with a miracle Extremely poor communication don t listen to anything you saying as they already have an answer

Disgraceful

I was referred to this company for a pre-employment medical which I attended and was advised to see my GP concerning 2 issues which I did the day after my medical now they are making me wait 2 weeks just for a telephone consultation with optima health Dr I have asked them to bring my consultation forward but they won t and for someone wanting to return to work i can t has I don t know if I have passed my medical and can t start my training

They released my medical records and

They released my medical records and report without my consent to my employer therefore I did complaint about this breach and I did made a complaint in court because this is a criminal offence

Totally unprofessional

I had a telephone appointment made with Optima Health They phoned to cancel and rearrange another I agreed to the new appointment which never came and after an hour of hanging around phoned them to see if they were still going to phone The receptionist at the helpdesk wasn t able to help I contacted my employers MOD to let them know what level of service OH is providing No further telephone appointments have been made

I would give 0 if there was an option

I would give 0 if there was an option I had an assessment the assessor didn t listen to me at all They had clearly not read my file they had no understanding of my needs and therefore cannot make any recommendations I couldn t complete the portal registration due to my details not being recognised I notified Optima and had a step by step guide via the tech assistant Unfortunately even though I followed that advice I still couldn t complete the portal registration and therefore couldn t access my account I couldn t read my ohu report and I couldn t give my consent for it to be sent to my employer I contacted optima 11 times 7 emails and 4 voicrmails the phone line went straight to voicemail I had 1 response from the tech assistant but none when I explained that I still couldn t access the portal Needless to say my ohu report was sent out to my employer without my consent This is the 3rd time I have had problems registering my portal account I shall be making a formal complaint and looking into legal action because this is completely unacceptable I would never recommend Optima in any capacity This company has made me feel multiple times

I am not psychic

I had a voicemail message left this is Optima Health please call us back on xxx I have never heard of them and don t know why they were calling me so I ignored it Now I have had an abrupt barely legible voicemail from them telling me they have made a telephone appointment for me I still don t know who the hell they are and I am not psychic so I can say for sure that their communication skills are severely lacking I won t be attending an appointment that an organisation has taken it upon themselves to make for me when I do not know who they are or why they are contacting me

I work in a warehouse

I work in a warehouse A few months ago I had an occupational healthcare meeting with one of optima s qualified physio docs He told me there is nothing sinister and it s probably strained ligaments in both knees and should take up to 6 weeks to heal Few months later I get an Xray and find I have osteophytes in both knee joints I send the medical notes from the xray back and optima refuse to see me again because it won t change the outcome of the first meeting Is there any point companies hiring them to do the occupational health care when they are not even qualified to search google when they don t know why something is They are a disgusting company who dismiss disabilities for company benefit They don t follow the letter of the law and discriminate consistently unless you are severely disabled I also have back problem which got dismissed which has since caused my knee problems because of the way I carry myself after long shifts

My experience working there was

My experience working there was interesting My colleagues were amazing but management does not know how to manage effectively or competently in my view Think twice before applying

Do not use

Do not use Never paid for work done Passed from pillar to post when emailing and phoning to get remuneration for work done