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Outsec Reviews

Cost-effective online transcription service - OutSec

outsec.co.uk
5.00
24 reviews
Excellent Rating
Based on 24 user experiences

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Rated 5.00 out of 5 by 24 customers

All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Positive Neutral Negative Reset Filter
AI Review Summary Based on 24 reviews

Outsec receives consistently high praise across numerous reviews for reliability, speed, and transcription quality. Customers highlight quick turnaround times, accurate outputs, and responsive support. Many note the friendly, flexible, and professional service over long-term engagements. Value is emphasized despite some noting higher pricing. Overall sentiment is strongly positive.

What customers love
  • Quick turnaround times
  • High transcription accuracy
  • Responsive support
  • Professional service
  • Reliable long-term
Common concerns
  • Higher price point

Last updated 3 months ago

M

A great business asset

Outsec are an invaluable support to my business output quick turnaround pleasant to deal with and effortlessly reliable I would strongly recommend
I

Consistent high-level of service and

Consistent high-level of service and very friendly team Would be happy to recommend Ian
T

Speedy accurate transcriptions

We use OutSec to transcribe interviews and they always provide an accurate high quality transcription - in a very quick turnaround time Highly recommended
I

5 stars

I have worked with Outsec and the indomitable Stephanie Carmichael-Drage for a few years They continue to be outstanding in delivering high quality secretarial transcription support They are extremely supportive flexible courteous and prompt and this allows me deliver healthcare in the UK and overseas I thoroughly recommend them
B

Outstanding

I have been using Outsec for several years now and I think they offer a wonderful level of service Their turnaround times are fantastic but never at the expense of quality The audio files I upload regularly contain legal jargon and I am consistently impressed with the accuracy of the documents I receive in return Their customer service is outstanding too always quick friendly and responsive to any requests or feedback
R

I have been working with Outsec for 8

I have been working with Outsec for 8 months now and I cant be happier the quality of their work is excellent and always done very quickly would def recommend
G

Great service

Great service great team Always get an answer to any email within minutes and turnaround is faultless Would recommend to others without hesitation
P

I have found the OutSec team very easy

I have found the OutSec team very easy to deal with and working with them has been a pleasure In particular Stephanie has been amazing and I would highly recommend their services
T

Although I have not worked for Outsec

Although I have not worked for Outsec for long they are such a nice company to work for It is refreshing to working from home and not feeling as if you are a number They care for their team and I look forward to working with them for many more years to come
B

What an amazing and professional

What an amazing and professional service Having seen first hand the effort the team goes to ensure everything is completed on time and to the customers requirements I wouldn t hesitate to recommend Outsec to anyone looking for this type of service Indeed I don t know why anyone would not use this service

About Outsec

The UK's leading online transcription service - cost-effective solutions, bespoke dictation app and our award winning FileManager system

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