Oxyaider Reviews

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3.81
101 reviews
Great Rating
Based on 101 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
A

Good selection and pricing

Good selection and pricing No communication after payment Product arrived in my office unannounced 1 week after payment
S

We eventually received the correct

We eventually received the correct order The first time they sent the wrong order
A

Service was excellent

Service was excellent Unfortunately there was a delay in my delivery do to a supplier not having stock and this was not communicated until I queried
C

I need something for TENS machine

I need something for TENS machine These might work better if I put them closer together
J

Fair price on item purchased which performs adequately

The item ordered not delivered 10 days after paying for it However when I enquired about its whereabouts response was swift delivery took place later that day- credit to individual fielding queries and to Courier Guy who did the delivery
J

I think the product is good but

I think the product is good but the communication poor I had to do the follow ups and the various telephone numbers give rise for concern However I managed to get hold of a sales lady via calling the whatsapp line and she made it happen Their admin is their weakest link
Y

Another Failed Company

Once a legitimate medical supply company now a total and I had purchased successfully from Oxyraider at the beginning of this year and thus returned as a customer 2 weeks ago I made payment via their site and received a confirmation email of my order but since then nothing I called all numbers listed but they are all disconnected I sent them a whatsapp message on their advertised whatsapp line - they read the message and did not reply I tried calling that number only to have the call declined I sent an email to the advertised support address but have not received any feedback The business clearly has been discontinued yet they continue to take payment via their site This is a pure - stay away UPDATE 08 OCTOBER 2024 I was contacted by a representative of the company 2 weeks after this posting and an explanation was given regarding the complete lack of communication and failure to reply to the many attempts I was then assured all was in order and stock would soon arrive and my item shipped Today I received the items I ordered A month after ordering it While still annoyed at the treatment the company did eventually deliver and thus I am updating my rating Thank you for contacting me and for delivering on the deal

About Oxyaider

Oxyaider is a young energetic, company focuses on people’ , sales, after-sales services of quality and affordable Home Medical Equipment

United States

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