Passmasters Reviews

Passmasters High Wycombe

4.68
37 reviews
Excellent Rating
Based on 37 user experiences

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AI Review Summary Based on 37 reviews

Passmasters receives consistently high praise across numerous reviews for its instruction quality and effectiveness. Customers highlight the patience, professionalism, and expertise of instructors such as Hooman, Graham, and Russell. The training is frequently described as thorough, supportive, and successful in helping learners pass tests on the first attempt. Multiple reviewers recommend the service for CBT, MOD 1, and MOD 2 preparation. Overall, the feedback reflects a reliable and structured learning experience.

What customers love
  • Excellent instruction
  • Patient instructors
  • Professional team
  • Effective training
  • First-time pass

Last updated 2 months ago

S

tactic to encourage participants to re-enroll and pay for the course again

I recently attended a CBT certification course with Passmasters and unfortunately my experience was disappointing As a 49-year-old father of two I prioritise safety and like anyone value honesty During the course led by an instructor named Andy I was joined by other participants including a woman named Hanna who was retaking the course One of the key assessments involved an on the road evaluation During this assessment I missed turning my indicator off once at the very beginning after which Andy alerted me on the radio and I ensured NOT to miss it again Andy also mentioned once that I was not going fast enough prompting me to adjust my speed to match the speed limits of the road we were on For the remainder of the test I adhered to the speed limits taking into account the traffic conditions and going to the max speed allowed by law and the vehicle in front of me At the end of the course Andy informed me that I did not pass His reasons were that I wasn t going fast enough for the duration of the training and that I left my indicator on the vast majority of the time which I found to be inaccurate If I had been consistently leaving the indicator on or driving too slowly I would have expected ongoing corrections via the radio which DID NOT happen however Hanna was corrected If I was making mistakes I would have surely been continually corrected too I believe the feedback provided reason for not passing me was not reflective of my performance and seems in my opinion to be a tactic to encourage participants to re-enroll and pay for the course again This approach raises concerns about the company s integrity and honesty in conducting their assessments I have no problem in not being passed but I do have a problem with the reasons given as they are simply untrue While I am open to retaking the course if there are valid concerns I however find it unacceptable when the feedback is not accurate Therefore I will seek training with another company that upholds higher standards of trustworthiness and moral conduct
J

They failed 2 friends of mine and

They failed 2 friends of mine and passed them on the second go with a discounted price They basically failed them for money Your CBT depends on your instructors mood and understanding Specially stay away from Rish
S

I called police emergency complaint

I called police emergency complaint when I called he said me F off my training and go outside and call police Guy s if you are Indian Never ever go pass masters training skinny Brown screen instructor are racist and before start doing training he asked question like which country your are from And how long be in this country He also told me on my face that I fail 5 Indian in this test bcz they always break law in this country there not good driver like He also said you are just coming here for do food delivery So guys please don t waste your money here Please never ever go here for west money I ll m going to share with this my experience in all Indian rider group and our Indian community as well with evidence

About Passmasters

Passmasters High Wycombe

United States

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