Payactiv Reviews

Mr Alan Davis- MOST professional

Mr Alan Davis was the MOST professional experience I have had with payactiv He is ABSOLUTELY Wonderful Gave me a clear understanding of how Payactiv works and was very patient with me He needs to teach your other representatives on how to deal and speak with customers He should become your training mentor He DEFINITELY deserves a raise

Christy Woods is absolutely amazing

Christy Woods is absolutely amazing I ve struggled almost the whole day dealing with Payactiv and she resolved my issue in less that 10 minutes Thank you so much Christy

After dealing with a few issues I

After dealing with a few issues I called and finally spoke with someone that cared and I truly appreciate it His name is Alan Davis and his customer service skills are awesome and thank you for your help

Good Customer Service

This review is reflected on Zachery Marshall not PayActiv itself He worked out the issue I ve had for 2 weeks I was first told it could be up to 3 days without accessing my funds and he got it worked out to almost immediately Great guy Thanks Zach

Davis M made my experience a great one

Davis M made my experience a great one I am truly grateful for the help that I received My greatest experience ever Deeply thank you for everything that you did for me in my time of need Davis M showed true compassion

Stephen was quick to fix the issue I

Stephen was quick to fix the issue I was having he even called me versus me having to be on hold to reach someone Awesome customer service He is an asset to your company

EWA problem handled quickly with online chat

I have been having problems with my account security code and EWA I was able to get it resolved immediately by Declan R This was the best contact I have ever had with Payactiv Wish all their employees gave the same level of fast service I would give 10 stars if I could and approve a raise and bonus for an excellent employee like that DECLAN R is the BEST

This is what customer service should be with every company

I ve called numerous times in past 7 days since my employer sent the email to have me added to PayActiv Probably spoke to 6 or 7 different agents and the only one that actually made sure I was able to login and access my PayActiv account was Camela Robinson I do customer service as well for one of the most popular banks in the world and they require exceptional customer service Camela was the only agent from PayActiv that refreshed my account and stayed on the phone with me while I reset password and tried to login with the new information Every other agent was in a hurry to get me off phone and didn t go the extra mile like Camela She definitely deserves a raise bonus awards etc She is what customer service should be when you contact a company