Paysign Reviews

Worst card company always having issues

Worst card company always having issues I can t ever just check my balance or won t have money loaded for at least two days screw that I want my stuff stop messing up my stuff mess with somebody else s card I just want to know how much was left on my card but yall got to make it miserable

There was fraudulent activity on my

There was fraudulent activity on my account First few transactions they blocked and then let everything else through Once my balance was depleted they blocked the card due to concerns of fraud I didn t find out until 3 days later when I wanted to use the card Then it still took me 3 phone calls to start the fraud case 2 months later it is still not resolved and I can t get any updates

This card is a scam

This card is a scam They took 20 dollars from me from trying to add it to my cash app They need to be shut down I m contacting better business bureau and fdic They are a big rip off and very disrespectful customer service I m never going back to that place

PaySign Highly Predatory and Immoral Company

I received a B Positive plasma donation card and looked at the fee schedule The fee schedule makes it appear as if there s no charge to withdraw money in network I called the customer service line to have this charge reversed because it was misleading I spoke to a gentleman who transferred me to his supervisor Alex Alex told me that the fee was clear as day and that the ATM charged me the fee I told him it was a Wawa ATM in network ATM and he changed his tune and said the card charged the fee He refused to reverse the fee and would not give me his last name when asked This is a highly predatory company and system and it should be investigated by the better business bureau They are highly immoral Beware

Lots of fees

Lots of fees little convenienceThey charge fees for everything and there aren t a lot of options for places to use the card or to withdraw money from If you have a choice don t use it If you have to use it due to a partnership with a donation facility get your money off the card as soon as you can and use almost any other option - this company is terrible Their app is also complete garbage it doesn t work well or at all most of the time

Paysign customer card dispute services

Paysign customer card dispute services are unreliable with their information to customers Either way of not giving all information to customers or not sending the correct contact as to where the information is too be sent There customer service is incomplete as for their customers Then while customers are trying to get their funds back it takes 10 yo 45 days Then the dispute center says you need to send the information to the dispute center wth

No fraud protection with Paysign

What everyone else is saying is true In my case I ordered a digital Windows key and was sent an invalid or previously used key Requested a refund from the vendor and was refused Disputed the charge with Paysign and lost

They updated their site and app

They updated their site and app and now you can t see balances Can t pay at the pump Have changed ATM networks once again without notifying cardholders This company is an absolute joke and so is CSL Plasma for using them

Outdated app and poor customer service

App won t work on my phone because my version of android is up to date Website won t show in network ATMs unless you create a login and give them more information I would avoid using this company business practices are very shady and customer service was extremely rude when I called to try and find an ATM that was in network