Penfed Reviews

Access Denied

penfed.org
3.63
136 reviews
Great Rating
Based on 136 user experiences

Rated 3.63 out of 5 by 136 Happy Customers

44.1%
14.7%
14%
11.8%
14.7%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
G

Great place to do business with

Great place to do business with They offer great rates and the staff is very helpful There website is easy to use
K

GOOD FOR EVERYONE

PENFED Is a great Financial institution They have great products and even better customer service PENFED is your LIFE long BANKING home
D

Very easy online experience

Very easy online experience Great 0 intro APR You need to be a member for 5 00 just another bonus as I see it also is a savings account you can add to
A

Impeccable Service A Top Tier Rate

The ultimate measure of a man is not where he stands in moments of convenience and comfort but where he stands at times of challenge and controversy Dr Martin Luther King Jr Kindness patience long suffering are just a few core values I experienced with Mr JOHN GRIFFIN III Conversation after conversation his demeanor tone and shared information remained respectful encouraging and professional Regardless of the time of day length of discussions or the number of questions asked from me or my realtor his service and team work was impeccable As a first time homebuyer it s a win win when you find a great mortgage product and experience great service The first call with Bianca Kaufman I locked in an amazing rate Our conversation was detailed and concise She immediately completed my application and created a portal to unload documents Thank you is such a so small phrase to express how assuring Mr Griffin III was to me throughout this process My experience is so unforgettable I will forever and always remember his name and the service provided He exemplifies the Mission and Values of the company extremely well People will forget a lot about you but they will never forget the way you made them feel Dr Maya Angelou
M

Efficient

A very streamlined process from start to finish Website was intuitive I always understood request of me and results Within minutes of applying answer was provided allowing for an informed decision to be made on my end devoid credit impact before acceptance
P

FCU s IMO are better than any bank

I received a pre-selected offer that I was shopping for and that made it easier for my decision of where to do business I applied online and the experience was smooth and easy I got the offer and am happy to do business with PenFed Customer service is great
S

Easy to apply and also was given other

Easy to apply and also was given other options that I wasn t aware of I would recommend Penfed as they are amazing to work with and very trustworthy
G

Excellent online resources

I received a pre-qualified promotion for a credit gold card I sign in search my offers and complete the information So fast and easy In few minutes I have the decision
A

Love PenFed

They are easy to work with and I have a collection of services through them and they just keep making me happy Definitely a benefit being a member I tell everyone to give them a try
D

Excellent service

Excellent serviceStrong leadershipFantastic FinancialsThis Credit Union is one of the best And I don t even live near any brick mortar PenFed banks

About Penfed

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Frequently Asked Questions

PenFed is PenFed Credit Union, one of the largest and most respected credit unions in the United States. Founded in 1935 to serve military personnel and their families, it has expanded its field of membership. Eligibility is broad and includes employees of numerous partner companies, members of certain associations, and individuals who join one of PenFed's affiliated organizations. The website provides a dedicated section outlining the straightforward paths to membership, which often requires only a minimal opening deposit.

PenFed offers a comprehensive suite of financial products and services. These include various checking and savings accounts, such as high-yield savings and money market accounts. The credit union provides a portfolio of credit cards with robust rewards programs and low introductory APRs. Lending solutions encompass auto loans, mortgages, personal loans, and home equity lines of credit (HELOCs). Additionally, members have access to investment, retirement planning, wealth management, and insurance services through PenFed’s subsidiary companies.

Members can manage their accounts securely and conveniently through PenFed's digital banking platforms. The official website, PenFed.org, provides seamless access to online banking. Additionally, PenFed offers a highly-rated mobile app. These tools allow members to perform a wide range of activities, including viewing account balances, depositing checks remotely, paying bills, transferring funds, and monitoring their overall financial health from anywhere. The interfaces are designed for clarity and ease of use for all members.

Yes, PenFed is committed to financial education and empowerment. The website hosts a 'Learn & Grow' center, which is a valuable resource filled with articles, guides, and tools on various financial topics. These include budgeting, credit management, home buying, and saving for retirement. This educational focus aligns with the credit union's not-for-profit, member-owned philosophy and aims to help members make informed financial decisions.

PenFed Credit Union was founded in 1935 with a mission to serve military personnel and their families. It has maintained a strong legacy of community support and giving back. The website highlights its ongoing commitment to military communities, first responders, and various charitable initiatives. This community commitment, combined with its member-focused approach, distinguishes PenFed as a financial institution dedicated to more than just transactional services.

Related Companies

View All
1
Bankgreenwood
3.59 (140) · bankgreenwood.com
2
Fingerhut
3.57 (140) · fingerhut.com
3
Publix
3.57 (140) · publix.com
4
Acecashexpress
3.59 (139) · acecashexpress.com
5
Lendingtree
3.55 (136) · lendingtree.com
6
Checkintocash
3.65 (131) · checkintocash.com
7
Bigpictureloans
3.59 (131) · bigpictureloans.com
8
Forafinancial
3.77 (121) · forafinancial.com
 View all 20 alternatives
Looking for Penfed alternatives? We've ranked 20+ similar companies by reviews.
View All Alternatives

About Penfed

PenFed: A Trusted Financial Partner for Members Nationwide

PenFed.org is the official digital gateway for PenFed Credit Union, one of the largest and most respected credit unions in the United States. Serving a vast and diverse membership, the website functions as a comprehensive financial hub, offering a wide array of banking products, loan services, and educational resources. Founded in 1935 to serve military personnel and their families, PenFed has since expanded its field of membership to include a broad spectrum of individuals and organizations, all united by a commitment to financial well-being and community support.

Core Financial Products and Services

The website is meticulously organized to provide easy access to PenFed's core offerings. Members and prospective members can explore detailed information on:

  • Checking and Savings Accounts:A variety of accounts, including high-yield savings, money market accounts, and checking accounts with competitive rates and low fees.
  • Credit Cards:A portfolio of cards known for robust rewards programs, cash-back offers, and low introductory APRs, particularly appealing to those with strong credit.
  • Lending Solutions:Comprehensive loan options including auto loans (new, used, and refinancing), mortgages, personal loans, and home equity lines of credit (HELOCs).
  • Investment and Insurance Services:Access to retirement planning, wealth management, and various insurance products through PenFed’s subsidiary companies.

Digital Banking and Member Experience

PenFed.org places a strong emphasis on secure and convenient digital banking. The site provides seamless access to online banking and a highly-rated mobile app, allowing members to manage accounts, deposit checks remotely, pay bills, transfer funds, and monitor their financial health from anywhere. The interface is designed for clarity and ease of use, ensuring that both tech-savvy users and those less familiar with digital tools can navigate their finances effectively.

Educational Resources and Community Commitment

Beyond transactional services, PenFed distinguishes itself through a commitment to financial education. The website hosts a valuable "Learn & Grow" center filled with articles, guides, and tools on topics like budgeting, credit management, home buying, and saving for retirement. This focus on empowerment aligns with the credit union's not-for-profit, member-owned philosophy. Furthermore, the site highlights PenFed's enduring legacy of giving back, showcasing its support for military communities, first responders, and various charitable initiatives.

Membership Eligibility

A dedicated section clearly outlines the straightforward paths to membership. While rooted in its military heritage, eligibility is broad and includes employees of numerous partner companies, members of certain associations, and individuals who join one of PenFed's affiliated organizations. The website simplifies the process of becoming a member, often with a minimal opening deposit.

In summary, PenFed.org is more than just a banking website; it is the digital embodiment of a member-focused financial institution. It successfully combines competitive financial products with robust digital tools and a genuine mission to educate and serve its community, making it a reliable and comprehensive resource for anyone seeking a trustworthy financial partner.