Penfed Reviews

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penfed.org
3.63
136 reviews
Great Rating
Based on 136 user experiences

Rated 3.63 out of 5 by 136 Happy Customers

44.1%
14.7%
14%
11.8%
14.7%
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M

Fast efficient and better rates than

Fast efficient and better rates than other markets No upfront costs from requested amount of the loan Example Another institution loan for 20000 when approved would have kept approximately 2000 with me receiving 18000 Think of PENFED first
M

I needed help with replacing a missing card

I needed help with replacing a miss placed card and was quickly taken care of I was also offered a card that offered me more options and better rates I appreciate that the associates are so helpful and made my experience less stressful
D

This is a very good credit union

This is a very good credit union They are eager to take good care of their regular and new customer base They offered to call me when it was good for me to learn about revenue generating products that they off So far so good when dealing with the PenFen folks
V

It was easy and quick to navigate the

It was easy and quick to navigate the website and PenFed is so easy to work with and their credit card offered the best rewards cash back 0 interest no yearly fee balance transfers it offers everything you could want
D

My experience was great because the

My experience was great because the application process was extremely easy and the entire process was very quick The site is secure as the have many security features in place The web page is designed well and is very user friendly Compared to other companies I feel that their financial rates and interest rates are among the best available
E

Starting with my first Experience with PenFed

Starting with my first Experience with PenFed I have been very happy with the overall service for which PenFed has provided for me and my family PenFed made things possible where other financial services had failed or fallen short I also found PenFed to have favorable payment plans and very good rates
S

You aren t just a number

PenFed is hands down the best financial institution I ve dealt with in ALL regards When you are speaking with someone that person is able to get your issue resolved as opposed to being bounced to 5 different people and still have the problem PenFed treats you like a person not a number
G

PenFed offers reasonable interest rates and truly supports military families

I have always enjoyed my dealings with PenFed They have been here for me and my family on a few occasions and especially when we needed them Firstly the loan process was fast and answers on your application are within minutes They offer several options to ensure the repayment is within your comfortable budget Even with the crazy interest rates PenFed tries to be reasonable Lastly on a personal note I wish to thank PenFed for being there when I was medically retired from the military PenFed was there to graciously supply us a grant to help us purchase our home Without PenFed we would have otherwise not been able to move forward with the home purchase For that alone I will remain a life long customer Thank you PenFed for all you do for us military active and veterans
S

Preapproval process was great

Preapproval process was great No credit score ding Interest rate was very honest Fast and efficient process Helped me get another loan when other lenders wouldn t Great job Penfed CU
D

Smooth process and great rates

I received an unsolicited offer from Penfed and almost discarded it Instead I opened it and was pleasantly surprised by the rate on the credit card I have good but not perfect credit I applied and the process went very smoothly I received my decision in a timely manner and was so pleased that I m moving most of MT banking to PenFen

About Penfed

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Frequently Asked Questions

PenFed is PenFed Credit Union, one of the largest and most respected credit unions in the United States. Founded in 1935 to serve military personnel and their families, it has expanded its field of membership. Eligibility is broad and includes employees of numerous partner companies, members of certain associations, and individuals who join one of PenFed's affiliated organizations. The website provides a dedicated section outlining the straightforward paths to membership, which often requires only a minimal opening deposit.

PenFed offers a comprehensive suite of financial products and services. These include various checking and savings accounts, such as high-yield savings and money market accounts. The credit union provides a portfolio of credit cards with robust rewards programs and low introductory APRs. Lending solutions encompass auto loans, mortgages, personal loans, and home equity lines of credit (HELOCs). Additionally, members have access to investment, retirement planning, wealth management, and insurance services through PenFed’s subsidiary companies.

Members can manage their accounts securely and conveniently through PenFed's digital banking platforms. The official website, PenFed.org, provides seamless access to online banking. Additionally, PenFed offers a highly-rated mobile app. These tools allow members to perform a wide range of activities, including viewing account balances, depositing checks remotely, paying bills, transferring funds, and monitoring their overall financial health from anywhere. The interfaces are designed for clarity and ease of use for all members.

Yes, PenFed is committed to financial education and empowerment. The website hosts a 'Learn & Grow' center, which is a valuable resource filled with articles, guides, and tools on various financial topics. These include budgeting, credit management, home buying, and saving for retirement. This educational focus aligns with the credit union's not-for-profit, member-owned philosophy and aims to help members make informed financial decisions.

PenFed Credit Union was founded in 1935 with a mission to serve military personnel and their families. It has maintained a strong legacy of community support and giving back. The website highlights its ongoing commitment to military communities, first responders, and various charitable initiatives. This community commitment, combined with its member-focused approach, distinguishes PenFed as a financial institution dedicated to more than just transactional services.

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About Penfed

PenFed: A Trusted Financial Partner for Members Nationwide

PenFed.org is the official digital gateway for PenFed Credit Union, one of the largest and most respected credit unions in the United States. Serving a vast and diverse membership, the website functions as a comprehensive financial hub, offering a wide array of banking products, loan services, and educational resources. Founded in 1935 to serve military personnel and their families, PenFed has since expanded its field of membership to include a broad spectrum of individuals and organizations, all united by a commitment to financial well-being and community support.

Core Financial Products and Services

The website is meticulously organized to provide easy access to PenFed's core offerings. Members and prospective members can explore detailed information on:

  • Checking and Savings Accounts:A variety of accounts, including high-yield savings, money market accounts, and checking accounts with competitive rates and low fees.
  • Credit Cards:A portfolio of cards known for robust rewards programs, cash-back offers, and low introductory APRs, particularly appealing to those with strong credit.
  • Lending Solutions:Comprehensive loan options including auto loans (new, used, and refinancing), mortgages, personal loans, and home equity lines of credit (HELOCs).
  • Investment and Insurance Services:Access to retirement planning, wealth management, and various insurance products through PenFed’s subsidiary companies.

Digital Banking and Member Experience

PenFed.org places a strong emphasis on secure and convenient digital banking. The site provides seamless access to online banking and a highly-rated mobile app, allowing members to manage accounts, deposit checks remotely, pay bills, transfer funds, and monitor their financial health from anywhere. The interface is designed for clarity and ease of use, ensuring that both tech-savvy users and those less familiar with digital tools can navigate their finances effectively.

Educational Resources and Community Commitment

Beyond transactional services, PenFed distinguishes itself through a commitment to financial education. The website hosts a valuable "Learn & Grow" center filled with articles, guides, and tools on topics like budgeting, credit management, home buying, and saving for retirement. This focus on empowerment aligns with the credit union's not-for-profit, member-owned philosophy. Furthermore, the site highlights PenFed's enduring legacy of giving back, showcasing its support for military communities, first responders, and various charitable initiatives.

Membership Eligibility

A dedicated section clearly outlines the straightforward paths to membership. While rooted in its military heritage, eligibility is broad and includes employees of numerous partner companies, members of certain associations, and individuals who join one of PenFed's affiliated organizations. The website simplifies the process of becoming a member, often with a minimal opening deposit.

In summary, PenFed.org is more than just a banking website; it is the digital embodiment of a member-focused financial institution. It successfully combines competitive financial products with robust digital tools and a genuine mission to educate and serve its community, making it a reliable and comprehensive resource for anyone seeking a trustworthy financial partner.