AI Review Summary
Based on 21 reviews
Customer sentiment for Petsone is sharply divided between negative and positive experiences. Negative feedback cites website issues, lost orders, expired products, and being unreachable. Positive feedback praises product quality, fast delivery, and helpful staff. The recurring pros highlight product quality and delivery speed, while the recurring cons point to website reliability and communication problems.
What customers love
- Great product quality
- Fast delivery
Common concerns
- Website issues
- Expired products
Last updated 1 week ago
R
Rakhshi Naushad
Worst website for pets Every time I order products from this website they always told me that Madam everything you ordered is out of stock or available in Lahore and Islamabad Every time no products are available in karachi whereas the products I order are all shown instock in their website
S
Sheeraz Ahmed
Extremely disappointed with PetsOne Pk
Extremely disappointed with PetsOne Pk Ordered pet supplies 4 days ago paid extra for 3-day delivery and now they re claiming they ve lost it Even after paying extra for 3-day delivery it s now been 5 days they are still giving excuses and ignoring texts This is beyond pathetic Never ordering here again Paying with a card in advance doesn t mean you guys can do whatever you want CustomerServiceFail NotNumber1PetStore
M
Mobi Rockon
This is a Fraud site sent me an expired
This is a Fraud site sent me an expired pai pai cat food and now they are not even returning it made me wait 2 weeks then says we can not return money or replace itPaipai cat food is an imported cat foodThis one petsone pk sent me has written urdu on it means its FAKE CAT FOOD PLEASE STAY AWAY FROM SITE
F
Fahad Ur Rehman Khan
Unresponsive their numbers
Unresponsive their numbers WhatsApp and everything is just useless I placed an order days ago paid in advance and since then I can t contact them They re a scam stay away
B
Bilal Batla
They are frauds
They are frauds I can t reach any of their number only mode of communication is WhatsApp and if they are in mood they will talk to you other wise you are talking to a wall it s been 2 weeks I haven t received my parcel yet my biggest mistake of life is to trust them and paid in advance