Phoenixheatingspecialists Reviews

Boiler Install Repair Servicing Hull Yorkshire Rix Gas Services

4.97
58 reviews
Excellent Rating
Based on 58 user experiences

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AI Review Summary Based on 58 reviews

Customers consistently report excellent service from Phoenix Heating Specialists, highlighting professionalism, promptness, and quality workmanship. Reviews emphasize reliable, punctual service with polite and helpful staff. Many note efficient problem resolution and thorough installations. Overall, clients express high satisfaction and willingness to recommend the company. The feedback reflects consistent delivery of expected heating and plumbing services.

What customers love
  • Professional service
  • Prompt response time
  • Helpful staff
  • Efficient installation
  • Good communication
Common concerns
  • Expensive pricing

Last updated 2 months ago

C

Gas boiler service

From initial query to quote to booking the job in and then to getting the job done the whole process was flawless A real team effort Danny took my initial enquiry and arranged for Matt to quote for the work and then Simon arrived on the agreed date and fitted the new rads Excellent workmanship and you wouldn t have known he d been in the house aside from the new rads All clean and tidied up Top job done by a top set of professionals
D

Happy with the service provided

Friendly efficient and reasonably priced Will use again
C

Excellent service

They came promptly and the young man who came was very polite and did a good job
P

Amazing Amazing Amazing

We have just had a combi boiler fitted by Pheonix amazing service We as usual obtained two quotations for the same job The first one was efficiently dealt with There were some issues the boiler would have to be moved from the garage to the third floor and carpets etc would have to be lifted etc In addition the flue would have to go out through the roof I googled local Heating and Plumbing and found Pheonix I rang Danny and the next day Matt arrived and the same day the quotation arrived via email Matt said there was no need to move the position of the boiler and the flue would be extended too The quotation was 500 less and it was for a larger boiler 35Kw not 30Kw I agreed to the work and Danny who is super efficient emailed and phoned at every necessary occasion The work was completed in one and a half days Dale was unbelievable and James too Cannot fault this company from start to finish I believe they are quite a young company but they are among the best people I have had the pleasure of doing business with Wish them all the success they deserve I can t tell you how good they were
E

They were very quick within 2 hours the

They were very quick within 2 hours the engineer was very helpful and efficient although it was only a small problem he explained all he as doing and why first class service
J

Brilliant company

Just recently got a new boiler from this company and from start to finish it was done without any problems Contacted them sent some photos over WhatsApp and was given a price I was kept upto date with when it was getting installed and then Ryan the engineer came fitted I just want to thank this company for the customer service too as I ve set up a payment plan so the boiler can be services once a year for 6 50 a month couldn t be more pleased thank you
S

Absolutely delighted with Pheonix

Absolutely delighted with Pheonix heating specialist The two engineers who they sent Dale and James where professional from start to finish installed my new boiler in one day would highly recommended this company
K

Excellent company

After several failed appointments with other company s stumbled across phoenix heating specialists Excellent from start to finish Communication Excellent engineer who came Excellent Showed up on time when they said they would Fixed boiler first time Excellent professional service Brilliant
D

We couldn t be more impressed with Rix

We couldn t be more impressed with Rix Gas Services They were outstanding from start to finish We recently used Rix for a full central heating installation as part of our house renovation including the removal and installation of two new bathrooms and we couldn t be happier with the service From start to finish they were absolutely fantastic Danny who manages the bookings was a pleasure to deal with friendly efficient and always making sure things ran smoothly He really cares about customers and worked around our schedule to ensure everything was done on time The whole team was incredibly professional friendly and efficient A special shoutout to Dale who installed our boiler and column radiators his work was top-notch James handled the plumbing and the quality of his work has truly impressed us The attention to detail and professionalism from the entire team have been outstanding What really sets Rix apart is their seamless coordination between their heating and electrical teams With their electricians working alongside their engineers everything was completed without any hassle and communication between the two branches was excellent On top of all this they were incredibly flexible ensuring we could move in as quickly as possible We are so grateful for their hard work and would 100 recommend Rix to anyone looking for top-quality heating plumbing and electrical services Thanks again to the whole team
R

5 Review

Tony was on time and very pleased with the work he did very tidy work Very happy with the outcome and will most definitely recommend Thank you to the guys in the office too straight forward booking for repairs

About Phoenixheatingspecialists

Rix Gas Services are based in Hull East Yorkshire provide boiler installation repair servicing services and renewable technology systems

United States

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