S
Sarah
Poor service
I have placed 2 orders with the company approx 140 in total The first order arrived promptly but I received a brown bin instead of a silver bin I sent emails but heard nothing back As it was just 2 49 I just let it slide My second order took several weeks to arrive Once again my emails were ignored when I reached out and I could not get through to anyone on the phone When the order did eventually arrive the silver bin didn t have a lid and the white diamond boxes were different colours most were cream and one was white Again I reached out via email and was twice asked to send photos I was told several weeks ago that a replacement bin would be sent Unsurprisingly this has never arrived There was no acknowledgement of the 2 different colours of diamond boxes I recognise that the swing bins i ordered only cost 2 49 but I only ordered a second one as the first one was the wrong colour through their error I would have liked to think that they would provide the correct item second time round Clearly I was wrong