Plymouthsparky Reviews

Electrician Plymouth Sparky NAPIT Part P Trust Mark Reliable Expert

4.81
62 reviews
Excellent Rating
Based on 62 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 62 reviews

Overall customer experience with Plymouthsparky is overwhelmingly positive, with the vast majority of reviews awarding 5 stars for exceptional service. The service quality is consistently praised for being friendly, professional, polite, and efficient, with specific team members like Hannah, Paul, Chris, and Dave frequently highlighted. Punctuality and reliability are strong points, with many customers noting the team arrives on time as scheduled. The work is described as being completed to a high standard, with great attention to detail and often accompanied by helpful advice and clear communication. Customers appreciate that the work areas are left clean and tidy after job completion. The company is noted for being responsive to enquiries and providing quick, transparent quotes. Pricing is frequently described as reasonable, competitive, and offering good value for money. There are a small number of significant complaints regarding poor organization, failure to show up for appointments, and one alleged case of catastrophic workmanship leading to property sale. Overall satisfaction is extremely high, with nearly all customers stating they would recommend the company and use its services again.

What customers love
  • Friendly, polite, and professional service
  • Punctual and reliable, arriving as scheduled
  • High-quality workmanship and attention to detail
  • Leaves work area clean and tidy
  • Good communication and transparent, reasonable pricing
Common concerns
  • Poor organization leading to excessively long job times (specific complaint)
  • Failure to show up for scheduled appointments with no communication
  • Allegation of catastrophic workmanship requiring property sale
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Last updated 1 month ago

K

Really unhappy with the organization of

Really unhappy with the organization of this company Told in advance that some very minor work as a tenant from Manager yet 4 hours later guys still at my property This wouldn t be an issue if we didn t have 4 children in the house Three under threes with no heating etc Youngest child is 3 months old so it s important to keep the house warm First sparky was very polite Hannah The guy we have now in the house in my opinion seems like a tyrant to his apprentice and still no idea when we can get the electric back on Extremely poor communication all round and 3 children who are cold who are confined to a single room Very surprised to see that all reviews are positive Langley crescent 08 04 2022 please don t try to have the review moved as this is a true reflection of the service we have received and are still receiving Last note to make If your guys are working in a house with young children please try to keep swearing in conversation to you colleagues to zero
B

Never turned

Never turned up on the day of appointment rang them up no response or communication thoroughly disgusted by their behaviour will not give any recomendations for this firm
I

A Landlords nightmare

I write this because I have just had to sell my property following the catastrophic job done by Plymouth Sparkey I m also advised that building work complaints can be made for up to 6 years In 2020 as a Landlord I asked Plymouth Sparkey to update my Electric Box Ripping the wires out they turned it into an unnecessary full rewire The full re-wire on completion undermined the house to a major extent that my complaint to Napit was upheld Ref Napit Complaint SM21-23 The circuits put in were too weak to manage a simple electrical load in the kitchen Lights in different rooms were wired together the link from the electrical box to the garage - the garage connections were ripped out and the original wires from the electrial box held together with electrical tape none of the walls were filled on completion unnecessary holes put in the ceilings etc I have included the complaint number so it can be traced at Napit to follow this up should anyone decided to use this company This caused me so much stress and pain I ve had to sell my home of many years They turn up with many vans and many people promising anything you ask but the disappointment and complaints service of Plymouth Sparkey is disastrous as they know Napit after upholding the complaint ask you to let them back in to put in right I cannot comment on the fairness of this I only know after 18 months of wrangling at the time I would be still left with a destroyed house and a company that proudly knows nothing will come of it Spend your money and time with another company that will give true quality as Plymouth Sparkey won t Should anyone wish I can send photographs and the Napit report to validate this information
D

Brilliant Company Use if you need a Sparky in Plymouth

Chris Dave Paul and the Team have recently completed a full rewire of our 4 bedroom Victorian terrace From the initial inspection to their recommendations for work and then once the decision was made to rewire their professionalism has been outstanding and the quote for the amount of work was more than reasonable We agreed the rewire on a Monday and the following Monday they were in on the job Communication has been excellent their suggestions has not only got the job done but future proofed our home for years to come Completed a full rewire of the house in a quick time If you live in Plymouth and you need an Electrician then Plymouth Sparkys are the company to call Cannot recommend enough
V

Dave did a really great job replacing

Dave did a really great job replacing our very aged fuse box for an upto date consumer unit He was very approachable punctual and polite and did an excellent jobWould definitely use again
S

Great experience with Plymouth Sparky

Great experience with Plymouth Sparky Ltd I needed an insurance condition report at short notice and Chris arranged for a visit a couple of days later Dave texted in the morning to say what time he would be arriving lovely chap nothing too much trouble report arrived same day Excellent service all round would definitely recommend and will definitely use them again
B

Outstanding installation and great service

Outstanding installation and great experience with Chris Dave Paul from Plymouth Sparky We needed a new electric consumer unit fitted as ours was very dated and in an awkward place We phoned several electricians for quotes got let down by a few with no shows and some that could do the work but had limited availability Chris was friendly and prompt in giving a quote advising on the best course of action and best installation layout Straight forward process which just made it an easy decision Dave and Paul are great guys very friendly easy to talk with and carried out excellent work We are very happy with the service and would recommend to anyone Thank you very much for the work carried out we will be looking forward to have Plymouth Sparky and team come do more electrical work
M

Best tradespeople I ve dealt with

Speedy quote Transparent with pricing Very friendly and gave good advice Punctual on the day Good communication whilst work was undertaken Cleaned up after themselves very well Highly recommended and will use them again
P

highly recommended

I am very happy to recommend Plymouth Sparky who will be my go to electricians in the future - Chris fixed my alarm at very short notice - he was professional efficient and very personable - thank you Chris much appreciated
J

This company were brilliant

This company were brilliant The electrician that did the work was so pleasant and efficient it was a pleasure to have him in the house The appointment was prompt as was the quotation Most importantly the work was carried out to a high specification I would have no hesitation in recommending this company

About Plymouthsparky

Electrician Plymouth Sparky Reliable Plymouth Electricians Insured Qualified Domestic Electrical Contractor Devon hundreds 5 Star Reviews

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