Plymouthsparky Reviews

Electrician Plymouth Sparky NAPIT Part P Trust Mark Reliable Expert

4.81
62 reviews
Excellent Rating
Based on 62 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 62 reviews

Overall customer experience with Plymouthsparky is overwhelmingly positive, with the vast majority of reviews awarding 5 stars for exceptional service. The service quality is consistently praised for being friendly, professional, polite, and efficient, with specific team members like Hannah, Paul, Chris, and Dave frequently highlighted. Punctuality and reliability are strong points, with many customers noting the team arrives on time as scheduled. The work is described as being completed to a high standard, with great attention to detail and often accompanied by helpful advice and clear communication. Customers appreciate that the work areas are left clean and tidy after job completion. The company is noted for being responsive to enquiries and providing quick, transparent quotes. Pricing is frequently described as reasonable, competitive, and offering good value for money. There are a small number of significant complaints regarding poor organization, failure to show up for appointments, and one alleged case of catastrophic workmanship leading to property sale. Overall satisfaction is extremely high, with nearly all customers stating they would recommend the company and use its services again.

What customers love
  • Friendly, polite, and professional service
  • Punctual and reliable, arriving as scheduled
  • High-quality workmanship and attention to detail
  • Leaves work area clean and tidy
  • Good communication and transparent, reasonable pricing
Common concerns
  • Poor organization leading to excessively long job times (specific complaint)
  • Failure to show up for scheduled appointments with no communication
  • Allegation of catastrophic workmanship requiring property sale
  • null
  • null

Last updated 1 month ago

K

Really unhappy with the organization of

Really unhappy with the organization of this company Told in advance that some very minor work as a tenant from Manager yet 4 hours later guys still at my property This wouldn t be an issue if we didn t have 4 children in the house Three under threes with no heating etc Youngest child is 3 months old so it s important to keep the house warm First sparky was very polite Hannah The guy we have now in the house in my opinion seems like a tyrant to his apprentice and still no idea when we can get the electric back on Extremely poor communication all round and 3 children who are cold who are confined to a single room Very surprised to see that all reviews are positive Langley crescent 08 04 2022 please don t try to have the review moved as this is a true reflection of the service we have received and are still receiving Last note to make If your guys are working in a house with young children please try to keep swearing in conversation to you colleagues to zero
B

Never turned

Never turned up on the day of appointment rang them up no response or communication thoroughly disgusted by their behaviour will not give any recomendations for this firm
I

A Landlords nightmare

I write this because I have just had to sell my property following the catastrophic job done by Plymouth Sparkey I m also advised that building work complaints can be made for up to 6 years In 2020 as a Landlord I asked Plymouth Sparkey to update my Electric Box Ripping the wires out they turned it into an unnecessary full rewire The full re-wire on completion undermined the house to a major extent that my complaint to Napit was upheld Ref Napit Complaint SM21-23 The circuits put in were too weak to manage a simple electrical load in the kitchen Lights in different rooms were wired together the link from the electrical box to the garage - the garage connections were ripped out and the original wires from the electrial box held together with electrical tape none of the walls were filled on completion unnecessary holes put in the ceilings etc I have included the complaint number so it can be traced at Napit to follow this up should anyone decided to use this company This caused me so much stress and pain I ve had to sell my home of many years They turn up with many vans and many people promising anything you ask but the disappointment and complaints service of Plymouth Sparkey is disastrous as they know Napit after upholding the complaint ask you to let them back in to put in right I cannot comment on the fairness of this I only know after 18 months of wrangling at the time I would be still left with a destroyed house and a company that proudly knows nothing will come of it Spend your money and time with another company that will give true quality as Plymouth Sparkey won t Should anyone wish I can send photographs and the Napit report to validate this information

About Plymouthsparky

Electrician Plymouth Sparky Reliable Plymouth Electricians Insured Qualified Domestic Electrical Contractor Devon hundreds 5 Star Reviews

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business
Looking for Plymouthsparky alternatives? We've ranked 6+ similar companies by reviews.
View All Alternatives