Polaron Reviews

The worst service I have ever experienced

Flat out the worst most unprofessional company I have ever dealt with My family and I applied for Polish citizenship back in 2010 using Polaron s services In 2020 we still had not received citizenship had paid excessive fees and continuously received less-than satisfactory customer service from Polaron After a disagreement we pulled our case and ended up handling it directly with the Polish Government We received a positive decision within three months handling it ourselves We are still waiting on Polaron to send us all of our documentation which they promised to do and continue to chase daily with no successI cannot stress enough that this company should not be engaged with and their Directors should not be trusted by any means

No communication

I booked an appointment way before Christmas to get the ball rolling on my Polish citizenship application Was told the nearest slot available was late in January so accepted this The call was never received so had an email saying they had trouble contacting me my phone was on and full signal They asked me to use Zoom and that they would send a zoom link but they never did 4 emails later and every single one has been ignored Completely wasted my time and will be going elsewhere for my Polish passport

A very expensive scam

We paid thousands of dollars and provided documentation including original Polish birth certificates Polish passports Polish baptism records US immigration records and travel documents They were very slow and often unresponsive because of frequent staff turnover There record keeping was so bad it s not surprising they have no record of us now At one point after working our case for more than a year we realized they thought we we Australian rather than American even though we had provided US immigration records They told me that because the archives were destroyed during the war that they were not able to find copies of any of the documentation we provided Then they offered to help us get a presidential approval for another 10 000 US Using Polaron was a very expensive mistake Polaron is a scam that cost us thousands of dollars Hopefully others will not fall victim as my family did

The only company worth trusting for acquiring polish citizenship

I had Polaron handle the arrangement of my polish citizenship After finding out I was eligible they held my hand through the process for everything I needed to do ancestral documentation collection mainly and I left the rest in their extremely capable and experienced hands My case wasn t a super straightforward one either But they managed to make my dream come true of obtaining polish citizenship and having a European passport When I look over the whole experience and realise this journey started from me just having the desire to live in Europe- as most 20 somethings do and hearing that having polish roots meant I might be able to get myself a passport Apart from that I would have ZERO clue about how to navigate the huge amount of work required to get a second citizenship Especially for a country I ve yet to visit and in a language I don t know a word of My particular case was met with a few delays due to coronavirus the fact that extra research needed to be conducted on my family line and the standard lengthy waits due to polish bureaucracy But my correspondence with Polaron was always super swift if I ever felt a little too much time went without communication rare occurance I would just send a quick email and have a response super fast Which I really appreciated since I knew they had so many other clients to help I also received translations of emails threads about my case that were in polish at no cost to me I can t fault their service It was a delightful exciting experience I got to meet these wonderful staff members through convenient zoom meetings and phone calls I made the move to Sweden before my case finalised and due to time differences often had them emailing me back well outside their working hours In fact when I had my passport appointment yesterday in Sweden I had the director of the company ready on email chatting while I was waiting for my Biometrics to be done around 10pm her time Above and beyond anything I could have wanted as a client My advice to anyone thinking of enlisting an agency to help them acquire ancestral citizenship which you should do Becuase I really don t think anyone non polish speaking could do this single handedly is to practice patience You will be met with delays but this is not at the result of Polaron s work You are at the mercy of polish government offices that have lengthy mandatory processes to follow You re trying to apply for foreign citizenship after all- not a library card Don t think this is something that can be whipped up in six weeks Another piece of advice is get yourself prepared and be realistic about your eligibility get all the documentation you can Polaron does a lot for you but they can t pull your family history out of thin air I feel forever indebted to Polaron They gave me something that for a long time I never thought I could have I get to live in Sweden now not having to worry about my visitors permit expiring I get to work and live and have all the benefits of an EU citizen My gratitude is boundless And I would recommend them to anyone looking to go in a similar journey 11 10

Success after many years and Polaron s persistence

My case for Polish citizenship was complicated I originally hired Polaron in 2017 to begin the process of research in order to apply for confirmation of Polish citizenship Along the way significant genealogical research and follow-ups with various archives were required Due to the location my ancestors were from and when my ancestors left there was little genealogical evidence to rely on Polaron continued making further requests to the archives and considering other sources They worked with Russian-language specialists to assist in searching for records even outside of Poland I ended up finding an old Polish document from my ancestor that a relative had found which proved pivotal in my case However even then there was a lot of bureaucracy and back-and-forth with the Polish authorities They requested additional documents and letters from US archives and Ewelina and the team at Polaron guided me in making the necessary requests and getting the documents legalised correctly The process took a very long time and Ewelina was always extremely proactive in requesting updates from the Polish authorities and then reaching out to update me on my case even when there had been no progress from the Polish authorities After a very long wait Ewelina and the team proactively submitted a complaint on my behalf due to the length of time the case was taking to work through the authorities Shortly after this they received the letter confirming my Polish citizenship Now my family can also apply and Polaron has said they can make a guarantee because my citizenship has been recognized Since my case took so many years to complete I ve had the pleasure to work with many of the staff some still there and others long gone So thank you so much to Eva Ewelina Lee Malgorzata Lauren Pauliina Georgia Kinga Anita Julita Dominic Aleksandra Sylvia and more

Helped me every step of the way getting my citizenship

I wanted to claim citizenship through inheritance but felt pretty lost and confused about the process After months of trying to research the process and figure out what I needed to do I decided to find a solicitor to help me After visiting multiple solicitors in my city - all of which telling me they couldn t help me - I decided to reach out to solicitors online After much searching and many emails sent I eventually stumbled across Polaron Based on their website it seemed that they were Australia-based but out of desperation I emailed them for help anyway Contacting Polaron was one of the best thing I ve ever done The staff were friendly and helpful and I was allocated a solicitor to help me gain my citizenship Jakub After a call explaining the process and what I would need to do and provide I accepted their services and am so very glad I did Jakub and Polaron did everything for me they told me where and how to acquire any documents they needed from me told me how to notarise apostille them and regularly kept in touch to keep me informed of the process and progress There were times where the Registry Office were unresponsive and Jakub continued to chase them and ensure they actioned their services As someone that doesn t speak the language and being 1000 miles away it would ve been a nightmare for me to do anything but Polaron Jakub ensured things were done and the documents were processed and now here I am with my new citizenship and new documents in-hand with my new passport being prepared for me Thank you Polaron and especially Jakub You turned a scary and overwhelming process into a breeze

Super helpful

Super helpful During a stressful time of trying to get my Polish citizenship passport and then to renew 10 years later Polaron made this process so much easier They were very professional attentive and personable

Dream Team

Eva and her Team made my lifetime dream come to fruition After a ten-year long and arduous process Polaron helped facilitate the President of Poland granting me my Polish Citizenship I cannot express my sincere and deepest gratitude for Eva and her team whom worked tirelessly to help me acquire my Polish citizenship If you are fully committed and dedicated to getting your Polish Citizenship Polaron is the best legal team in the international game Highly recommend If you employ Eva you will not regret your life-changing decision Furthermore you also embark on a very special and unique internaljourney of history nostalgia family heritage passion love and most importantly Polish pride My situation was rather complicated and some may have considered impossible but Polaron made it happen I am certain for most looking to acquire their Polish passport by decent the process will be much more seamless and less time consuming them mine but I wanted to share this as I am beyond grateful and happy this finally happened for me It s been a pleasure getting to know Eva and honestly getting to know myselfmore and deeply immersing myself in my Polish Family s history I am a proud Polish Jewish woman and cannot wait to start living the life I have always known to be True Thank you Eva Forever gratefulSincerely Riva S Frydman

Great Polish Citizenship Experience with Polaron

I started the Polish citizenship process many years ago I wasted about three years with an expensive legal service in Warsaw I gave up after being told I was not eligible because I could not find the proper legal documents to prove my grandparents were born in Poland After a four-year hiatus I hired Polaron based on its excellent reputation and success rate I had to restart most of the application process and found the same difficulty in finding concrete proof that my grandparents were born in Poland Unlike my previous experience Polaron stuck by me and used its vast network of Polish-based research experts to find the required documentation that others could not The staff at Polaron was always patient and transparent with the process After two years of persistence I received my Polish Passpassport This was no small feat and is entirely due to the professionalism and diligence of the Polaron staff Whether you have a straightforward path toward citizenship or a difficult journey ahead I highly recommend Polaron