Polomano Reviews

Visa

3.55
132 reviews
Great Rating
Based on 132 user experiences
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J

Bought Pants paid and never heard from

Bought Pants paid and never heard from you again Asked several times said will send tracking and never did Sounds like scam
S

Polomano is a Scam Company

It s has been almost 4 weeks and my order still has not shipped I check in each week and Customer service continues tell me it s being processed with no real info on what s going on with shipping I have asked for a refund the last two weeks and despite them still not shipping my items they stated they cannot refund me either This company is a total scam would not recommend to anyone
D

Total scam

Total scam fobbed off by customer service many many times witu BS excuses coming up on 4months without receiving my order DO NOT SPEND YOUR HARD EARNED WITH THESE SHONKS
S

Scam-No refund will be fulfilled

They will not give a refund at all There are many complaints here with the company replying and saying they will resolve the issue THIS IS A LIE They offered to help my original complaint here but all that s happened since is automated messages I expect another automated reply to this complaint this is an effort to give an impression that they resolve customer problems
C

Ordered items 3 months ago

Ordered items 3 months ago There is no sign of them Similar to the comments below They fob you off with feeble excuses eg Offer discounts on next order eg 15 off That is nothing special as that offer is advertised on their website Never again
J

I ordered a pair of shoes to wear at my

I ordered a pair of shoes to wear at my Aunts memorial service That was beginning of August 2023 Paid for shoes and shipping It is now November 2023 No shoes have been delivered and Customer service is always just the same return email from Mary stating delays etc etc and they will offer me 10 discount This is definitely not a real Company Not sure how I first found Polomano but I believe on Facebook STAY AWAY PEOPLE
A

Terrible

Terrible After 2 months I m still waiting for my parcel All I get is emails with excuses and promised refunds but nothing happens Not recommended at all Update 3 weeks has gone and still no parcel Just empty promises by email Catastrophy
F

Borderline criminal

I have faithfully ordered and paid via Instagram a Jacket almost a year ago The communication is a disaster dozens of messages emails etc The jacked has never been deliveredand my money has not been refunded There is nothing to add it is the most tragic borderline criminal and disastrous experience i ever had with any brand in my life I have asked my Lawyer to contact Instagram to make sure they are aware And we collect thousands of other customer feedbacks as well to make this company feels the reaction Something of this sort is unacceptable at best Borderline criminal at worst Just stay away from this whenever you see an advert and we work on to be pulled down anywhere
J

Highly Unsatisfactory Services

I ordered a jacket in August and it s now November and the order is still unfulfilled Much back and forth with what seems to be an automated customer service bot Extremely terrible experience and I m reporting to my bank for fraud Also Instagram Meta needs to know to stop running these ads and protect their users from companies like this
D

FAKE REFUND

One week ago I received confirmation for a refund for an 2x items I ordered back in July A week later no money has been returned despite multiple multiple emails and complaints POLOMANO in my opinion has simply stolen 105 98 USD from me 163 86 AUD I ve allowed 7days for the refund to turn up still nothing According to my bank an international transfer should take 72hours at most to show up Everyone please be aware this business appears to be a sham AVOID AT ALL COSTS

About Polomano

Polomano is the ultimate clothing store for all who search for premium menswear and value style and quality equally.

United States

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