Poolewaite Reviews

I popped in during the Clerkenwell

Easy to order from web site goods arrived in couple days - great service

high quality products

I popped in during the Clerkenwell Design week and had reason to call in again today The guy was really helpful and knowledgeable

Super Helpful

Quick delivery high quality products and large stock range Very professional highly recommend them

Excellent product and service

Not just a posh ironmonger they have superb fittings that I m sure grace many a posh Clerkenwell loft but also uber-helpful company and people John went out of his way to help with a problematic lock way above and beyond expectations and way beyond the kind of attention to detail than I ve experienced elsewhere and I used to be a carpenter so have dealt with many in the trade Thank you John and thank you Poole Waite for cultivating this kind of culture

Knowledgable and courteous service

Courteous knowledgeable old fashioned customer service by real people in an actual shop and showroom I needed some tiny replacement hinges for a bespoke cupboard that means a lot to me and which they are sourcing specially These people answer the phone and advise you if you ring them and they are here helpful when you want a handful of hinges as if you were ordering fitments for a whole house They sell the most beautiful fittings and the kind of architectural inromongery you can t find anywhere else at least not in person Stay for the excellent advice and personalised follow up service Buy online if you can t get to Clerkenwell but I do highly recommend the shop as a pleasure to visit

Quality Products Exceptional Service

Wow Poole Waite and Co has to have the BEST customer service in the business With quality products and exceptional service you can t go wrong