


Based on authentic user experiences
Dana Roberts Myers
6732 reviews
N/A
1 year ago
I wish I could rate this company with 0
I wish I could rate this company with 0 starts They have the worst customer service I purchased a dress that stated the dress is lined The skirt portion of the dress was lined but the bodice of the dress was not There were flower cutouts all over the dress and the top was completely see thru It took over a week to finally get a return address from the company and the only contact if via email It is obvious the person sending the emails spoke very little English as the emails were hard to understand I had a family emergency and had to leave my home for a funeral I returned the dress paid shipping of 12 to get a tracking number when I got home When I emailed asking about a refund I was told they wouldn t be refunding the money because the dress arrived just past their deadline I explained about the death of the family member and was told this is not our fault The dress is still listed on their website and the dress I returned still has the tags on and has never been worn so I asked if they could make an exception but have not received a response back I will never order from them again
Heather Johnston
6732 reviews
N/A
1 year ago
I got three dresses
I got three dresses Quality was horrible Tried to return Initiated return within 7 days of receipt Did not hear back for over a month and the response was Hello It already more than 15 days since you got your package return is not allowed sorry for the problem Have a nice day Daisy Do not buy from this company
Dee
6732 reviews
N/A
1 year ago
Won t send return info so no money back
Bought 2 dresses from popandmod The only way to do a return is to email them within 14 days according to their website Item detail said embroidered dress Was cheaply printed to look like embroidery I emailed with in 1 day and they have never replied to tell me how to even make a return it has been 2 weeks Also some sizes on the site are a nightmare - in cm half the time which translates to an 11 chest if you do the conversions Those are doll clothes measurements not women s
Holley Sommers
6732 reviews
N/A
1 year ago
I bought two dresses from pop and mod
I bought two dresses from pop and mod They were too small ish They mostly fit in the body but the sleeves were weirdly small especially when they were supposed to be bell sleeves Cheap quality Returning the dresses was a pain in the ass I only got about half my money back because they took out extra shipping even though I paid for the return shipping
Amie Schroeder
6732 reviews
N/A
1 year ago
ALL UGLY GARBAGE - NOTHING LIKE THE PICTURE
I ordered a bunch of dresses because they looked adorable - they were more expensive than Shein - but I thought that meant they would be better WRONG The dresses looked nothing like the pictures This all bait and switch I spent over 200 They offered me a 10 refund I refused Then they went to 25 Then to 40 That was the best refund I could get from this bait and switch scammer site Do yourself a favor - DON T SHOP THERE - EVER
Jill Smart
6732 reviews
N/A
1 year ago
The customer service is horrible
The customer service is horrible They take forever to respond I ordered two dresses and the fit and material on both are terrible All I want to do is return the dresses and I can t get the return authorization that they require and the return address
Noura Ragab
6732 reviews
N/A
1 year ago
Worst customer service and materials
Worst customer service and materials I have been trying to return their items and they keep sending me back the same email back and forth for the past month with different signatures- asking the same question and refusing to actually help It s an automated answering service - not real and probably not a real company Don t buy
forgetmenot
6732 reviews
N/A
1 year ago
Do not order from them
Bought 5 dresses from them Tried to ask for the authorization code with return address to return all sizes and measurements were all very unproportional and they kept on going back and forth with me via email I feel as if they want me to pass the 14 days deadline Still trying to get a refund with no luck and it s almost 14 days
Julie Brady
6732 reviews
N/A
1 year ago
Terrible service
Terrible service I would actually give zero stars Delivery was so slow before I received my items I ordered them in April and finally received them in about 4 weeks They advertised the color of dress as mauve but it was a peach color which did not work for my daughters wedding colors I sent multiple emails asking how to return items and over a month later i received a reply They asked me why I wanted to return the items and to take pictures of the items and why I wanted to return them They said that I would have to pay to return them They offered me 8 00 for the 2 items I purchased that were over 60 00 I am just chalking it up to being scammed and a lesson learned
Karen Sikkink
6732 reviews
N/A
1 year ago
No integrity Sketchy company
I ordered two dresses One was fine the other was way too small and took about 8 weeks to arrive I have been asking for a return address and refund for two weeks Its just a run around They have no intention of doing anything So much time energy and money wasted Always asking another question but never doing anything No integrity here Very poor quality as well