Popinabox Reviews

Alipay

3.59
139 reviews
Great Rating
Based on 139 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 139 reviews

Customers generally find the website easy to use and appreciate the wide product selection and competitive pricing. Many praise the quick and helpful customer service provided by specific agents. However, a substantial number of reviews highlight issues with order fulfillment, including severe delays, cancellations, and items not arriving. There are also recurring complaints about expensive shipping costs and problems with pre-order reliability.

What customers love
  • Great product range
  • Competitive pricing
  • Helpful customer service
Common concerns
  • Chronic stock issues
  • Severe delays

Last updated 4 days ago

M

Online shopping is OK

Online shopping is OK order goes through no problem but the length if time taken to process orders is atrocious I have been waiting on some of mine for over a YEAR I KNOW I AM GOING TO BE INFORMED THAT IT TAKES LONG TO GET STOCK BACK IN BUT NOT THAT LONG FIND ANOTHER MANUFACTURER
R

Pop in a box

Superb products amazing as they are shown in pictures only issue I ve ever had I ve several times tried to pre order the pops my order goes through then they cancel my order due to demand what the point in letting me pre order if I can t get the pop
A

My order had been stuck on processing

My order had been stuck on processing for nearly 2 weeks the system failed to tell me it had been cancelled this is a birthday present Would have really appreciated better communication Taylor was very helpful and has now issued me a refund This is something you really need to fix with your system as I have had this happen before
J

Subscription ruined

I signed up for a subscription for two Disney pops per month These are supposed to be mystery ones but I was sent two emails saying which ones had been dispatched thus ruining the surprise I then only received one and on enquiry was told the other was out of stock Then why not send out a different Disney pop there must be plenty to choose from Decided to cancel subscription then
P

Variety and new releases are good however

Variety and new releases are good however PIAP has of late not been great at updating outstanding deliveries some of which were pre-orders but are now 3 months since being ordered As a pre-order you expect to be one of the first to receive the items not one of the last Some items I can buy in the high street which defeats the pre-order benefit
M

Buy now vs pre-order

I do enjoy using PIAB for pops however their pre-orders are AWFUL I m sorry but I ve never had a good experience with pre-orders For buy now pops they already have they re great but pre-orders are sooooo bad I would also recommend better packaging I ve never got a damaged pop but they do just come packed in one small box and it s bound to be destroyed at some point Thankyou for reading
D

Please do not send them through hermes

Please do not send them through hermes they keep the parcels and when they do deliver them their always broken and boxes destroyed winds me up I use to buy all the time but I stopped because of this reason
D

Only purchased my items yesterday

Only purchased my items yesterday so products not yet received however I m giving this a quick rating as I selected free postage and still got charged for it my items qualified for free postage Considering one of my products is not even available until November this wasn t a very good start
M

It s getting better but more to do

It s getting better but still some worrying issues that will affect my future purchases This time the purchase was easy but as this was only a pre-order I can t be sure of any issues until they are released The last pre order arrived months after it was originally supposed to as part of a 2nd batch of stock releases not part of the initial release as it seems not enough items were pre ordered or not enough stock was received to cover pre orders
T

Out of stock

Many items out of stock with no way of being informed of new stock

About Popinabox

Pop In A Box Brings you the widest range of Funko Pops collectible figures, exclusive releases at prices you wont Believe. All the characters you could ever want.

United States

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Frequently Asked Questions

Popinabox is a premier e-commerce platform dedicated to the world of collectible figures, with a core focus on the Funko Pop! Vinyl range. It serves as a comprehensive hub for collectors of all levels, offering an extensive catalogue of figures from movies, TV, games, anime, and music, along with exclusive items and a unique subscription service.

The website offers a vast inventory of Funko Pop! Vinyl figures across countless franchises. In addition to standard releases, it frequently lists exclusive and limited-edition figures. The product range also extends to related merchandise such as keychains, plushies, and other collectible lines, providing a one-stop shop for pop culture fans.

The subscription service allows you to create a personalized Wishlist by liking or disliking thousands of figures on the site. Using this data, an algorithm curates a monthly mystery box with Pop! Vinyl figures predicted to match your tastes. You control the delivery frequency (monthly, bi-monthly, or quarterly) and the number of figures per box, adding an element of surprise and discovery to collecting.

The Pop! Price Guide is a community feature on Popinabox that helps users track the estimated market value of their Funko Pop! Vinyl collection. This tool assists collectors in understanding the worth of their items, which is valuable for trading, selling, or simply cataloguing their collection.

Yes, Popinabox frequently offers exclusive and limited-edition Funko Pop! Vinyl figures that are often difficult to find through other retailers. These exclusives make the site a key destination for collectors seeking rare additions to their collections.
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About Popinabox

Popinabox: The Ultimate Destination for Pop! Vinyl Collectors

Popinabox.co.uk is a premier e-commerce platform dedicated exclusively to the vibrant world of collectible figures, with a core focus on the immensely popular Funko Pop! Vinyl range. The website positions itself as a comprehensive hub for both seasoned collectors and newcomers, offering an extensive catalogue, exclusive items, and a unique subscription service designed to enhance the collecting experience.

Core Product Offering and Catalogue

The website boasts a vast and meticulously organized inventory of Pop! Vinyl figures spanning countless franchises. From blockbuster movies and iconic TV series to legendary video games, anime, and music icons, the collection is impressively diverse. Key categories are easily navigable, allowing users to browse by franchise, character, or series. Beyond standard releases, Popinabox frequently offers exclusive and limited-edition figures that are difficult to find elsewhere, making it a key destination for securing rare additions to any collection. The product range also extends to related merchandise, including keychains, plushies, and other collectible lines, providing a one-stop shop for fans.

The Signature Subscription Service

A defining feature of Popinabox is its innovative subscription model. This service allows customers to create a personalized "Wishlist" by liking or disliking thousands of figures on the site. Using this data, Popinabox's algorithm then curates and delivers a monthly mystery box containing Pop! Vinyl figures it predicts the subscriber will love. Users have full control over the frequency (monthly, bi-monthly, or quarterly) and the number of figures per box. This element of surprise, combined with personalization, adds an engaging and exciting dimension to collecting, helping fans discover new figures from their favourite genres.

User Experience and Community Features

The website is designed with the collector in mind, featuring a clean layout and intuitive navigation. Detailed product pages include high-quality images, essential details, and stock availability. Popinabox fosters a strong sense of community through features like the "Pop! Price Guide," which helps users track the estimated value of their collection, and regular blog content covering news, reviews, and collecting tips. The site also runs frequent promotions, discounts, and a reward points system, offering tangible value to its customer base.

Commitment to Collectors

Popinabox demonstrates a clear understanding of its audience. The entire service is built around the passions of collectors, offering not just products but an engaging ecosystem. From the thrill of the subscription reveal to the practicality of the price guide and the pursuit of exclusives, the platform caters to every facet of the hobby. Its focus on the UK market ensures competitive pricing in local currency and reliable shipping, solidifying its position as a trusted and authoritative retailer in the region's collectibles space.

In summary, Popinabox.co.uk successfully combines a massive retail selection with a clever, personalized subscription service. It transcends being a mere online store by creating an interactive and community-oriented platform that celebrates pop culture fandom, making it an essential website for any Pop! Vinyl enthusiast in the UK and beyond.