Popinabox Reviews

Alipay

3.59
139 reviews
Great Rating
Based on 139 user experiences
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AI Review Summary Based on 139 reviews

Customers generally find the website easy to use and appreciate the wide product selection and competitive pricing. Many praise the quick and helpful customer service provided by specific agents. However, a substantial number of reviews highlight issues with order fulfillment, including severe delays, cancellations, and items not arriving. There are also recurring complaints about expensive shipping costs and problems with pre-order reliability.

What customers love
  • Great product range
  • Competitive pricing
  • Helpful customer service
Common concerns
  • Chronic stock issues
  • Severe delays

Last updated 4 days ago

K

Placed an order nearly 2 months ago and

Placed an order nearly 2 months ago and still hasn t arrived Everytime I check the tracking of the order nothing changes It s a lot of money to spend to not get the goods
C

I have not received my orders

I have not received my orders and i go on holiday on Thursday these are christmas gifts sent via royal mail and no updates on items Bit worried i wont get them before i travel
J

cancel my order

Tried to cancel my order and was told it wasn t possible even though it had not been dispatched yet Then told I would be charged for returning my order Edit an apology and a full refund received
C

Wouldn t recommend

Ordered 2 Snoop Dogg funko pops last year as presents i understood that they wouldn t be sent till it was released as they were pre-orders however they were released early this month and i ve still heard nothing from Pop in a box about if they will even be arriving it just says processing on my order and that the Snoop Dogg pops are now out of stock This is not the first time this has happened either my boyfriend ordered a pop from here on pre order and just before it was due to be released they said they d no longer be selling it they did give him his money back but it was still annoying and last minute
S

Used to be my go to site

Used to love Pop in a Box as they always had a good stock of pop figures I needed Now it s mainly clothing and I haven t had any pop figures in my subscription since August Trying to cancel my subscription is a nightmare as no option on the site and have to go through chat who couldn t help as there s an update but unable to tell me what the update is Will have to try again tomorrow I already cancelled pre-ordered items as they were processing since October but got them elsewhere as 4 months wait was enough for me Not sure where the stock is coming from
J

Site isn t very user friendly

Site isn t very user friendly No option to filter availability of stock Site won t accept payments from my debit card but will allow me to use PayPal instead Free gift was a waste of time as the offer from Baked In expired on November 1st
T

Bad for Pre-orders

I pre-ordered two pops One of them arrived eventually but the other one had me waiting for nearly 2 YEARS until I got an email saying some or all of your orders have been cancelled due to the product no longer being available I understand that the number of pops in supply might not be in their control but I simply can t give higher than 2 stars for my bad experience
Z

Be very careful with this company I

Be very careful with this company I ordered something that is not PRE ORDER and says quick buy Never received item and drop them a message and they said it can come when ever basically and date for it is now January no where is this advertised that and basically take your money and get your time in a few months time Very disappointing and misleading
A

not a great company

not a great company ordered a funko pop in june 2022 and it didn t arrive until august 23 and when it did arrive it was broken customer services is okay they respond to messages quick and have given a full refund but still not a very good experience
C

Pop In A Box

Pop In A Box - cancelled all my previous orders without giving any reasons Dispatched items were not on time and I could not tell when they were actually coming And one item never arrived though they claimed it was delivered on their end and I never got my refund back Please do not buy from them They don t live up to their promises

About Popinabox

Pop In A Box Brings you the widest range of Funko Pops collectible figures, exclusive releases at prices you wont Believe. All the characters you could ever want.

United States

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Frequently Asked Questions

Popinabox is a premier e-commerce platform dedicated to the world of collectible figures, with a core focus on the Funko Pop! Vinyl range. It serves as a comprehensive hub for collectors of all levels, offering an extensive catalogue of figures from movies, TV, games, anime, and music, along with exclusive items and a unique subscription service.

The website offers a vast inventory of Funko Pop! Vinyl figures across countless franchises. In addition to standard releases, it frequently lists exclusive and limited-edition figures. The product range also extends to related merchandise such as keychains, plushies, and other collectible lines, providing a one-stop shop for pop culture fans.

The subscription service allows you to create a personalized Wishlist by liking or disliking thousands of figures on the site. Using this data, an algorithm curates a monthly mystery box with Pop! Vinyl figures predicted to match your tastes. You control the delivery frequency (monthly, bi-monthly, or quarterly) and the number of figures per box, adding an element of surprise and discovery to collecting.

The Pop! Price Guide is a community feature on Popinabox that helps users track the estimated market value of their Funko Pop! Vinyl collection. This tool assists collectors in understanding the worth of their items, which is valuable for trading, selling, or simply cataloguing their collection.

Yes, Popinabox frequently offers exclusive and limited-edition Funko Pop! Vinyl figures that are often difficult to find through other retailers. These exclusives make the site a key destination for collectors seeking rare additions to their collections.
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About Popinabox

Popinabox: The Ultimate Destination for Pop! Vinyl Collectors

Popinabox.co.uk is a premier e-commerce platform dedicated exclusively to the vibrant world of collectible figures, with a core focus on the immensely popular Funko Pop! Vinyl range. The website positions itself as a comprehensive hub for both seasoned collectors and newcomers, offering an extensive catalogue, exclusive items, and a unique subscription service designed to enhance the collecting experience.

Core Product Offering and Catalogue

The website boasts a vast and meticulously organized inventory of Pop! Vinyl figures spanning countless franchises. From blockbuster movies and iconic TV series to legendary video games, anime, and music icons, the collection is impressively diverse. Key categories are easily navigable, allowing users to browse by franchise, character, or series. Beyond standard releases, Popinabox frequently offers exclusive and limited-edition figures that are difficult to find elsewhere, making it a key destination for securing rare additions to any collection. The product range also extends to related merchandise, including keychains, plushies, and other collectible lines, providing a one-stop shop for fans.

The Signature Subscription Service

A defining feature of Popinabox is its innovative subscription model. This service allows customers to create a personalized "Wishlist" by liking or disliking thousands of figures on the site. Using this data, Popinabox's algorithm then curates and delivers a monthly mystery box containing Pop! Vinyl figures it predicts the subscriber will love. Users have full control over the frequency (monthly, bi-monthly, or quarterly) and the number of figures per box. This element of surprise, combined with personalization, adds an engaging and exciting dimension to collecting, helping fans discover new figures from their favourite genres.

User Experience and Community Features

The website is designed with the collector in mind, featuring a clean layout and intuitive navigation. Detailed product pages include high-quality images, essential details, and stock availability. Popinabox fosters a strong sense of community through features like the "Pop! Price Guide," which helps users track the estimated value of their collection, and regular blog content covering news, reviews, and collecting tips. The site also runs frequent promotions, discounts, and a reward points system, offering tangible value to its customer base.

Commitment to Collectors

Popinabox demonstrates a clear understanding of its audience. The entire service is built around the passions of collectors, offering not just products but an engaging ecosystem. From the thrill of the subscription reveal to the practicality of the price guide and the pursuit of exclusives, the platform caters to every facet of the hobby. Its focus on the UK market ensures competitive pricing in local currency and reliable shipping, solidifying its position as a trusted and authoritative retailer in the region's collectibles space.

In summary, Popinabox.co.uk successfully combines a massive retail selection with a clever, personalized subscription service. It transcends being a mere online store by creating an interactive and community-oriented platform that celebrates pop culture fandom, making it an essential website for any Pop! Vinyl enthusiast in the UK and beyond.