AI Review Summary
Based on 140 reviews
Customers generally praise Popinabox for its wide selection, competitive pricing, easy website navigation, and fast delivery. Many reviews highlight the variety of Funko pops, great deals, and responsive customer service. However, a significant number of customers report recurring issues with damaged shipments due to inadequate packaging, as well as frequent order cancellations and problems with preorders. There are also complaints about delayed shipping, misleading product availability, and inconsistencies in discount application.
What customers love
- Great selection
- Competitive pricing
- Easy navigation
- Fast shipping
- Helpful customer service
Common concerns
- Damaged packaging
- Order cancellations
- Preorder issues
- Inconsistent discounts
- Limited stock
Last updated 4 days ago
O
Omar
Why have things in stock if they already sold out makes me upset when i find out when i preorder a funko i get the confirmation that i went through waiting for it to be shipped but than i eventually get an email that is been sold out you guys need to fix that
C
Chris
I like the deals on this site
I like the deals on this site However the preorder is a joke I really wanted the zoro I preordered and the rocky apollo I ordered a year ago Instead I just reordered them rocky and I m just hopping I actually receive the zoro I even contacted customer service and they did nothing for me If it wasn t for that issue I would probably use this site more But as it is now I will check for deals But I need to use Another site for preorders
M
Matt
Awful shipping
I love the products you guys have but that shipping was atrocious every one of my pops came in damaged and there wasn t a single piece of bubble wrap or protection throughout the entire box when it arrived Please do better I love looking at the boxes of my Funko pops and it really ruins the fun when they have bent corners or a lot of scratches
T
Terence Philpotts
paying for return shipping on
paying for return shipping on completely smashed not just slightly damaged box product and getting directed to a link that gives me a shipping label to poland when I live in the US isn t particularly helpful
B
Briana
Cancel orders
I m pissed yall cancel my last order The items were in stock A vemon pop and a hello kitty bag I noticed it didnt saybprw order on the venom pop but order now Y all should put low or limited stock when items are about to sell out I was really looking toward that hello kitty bag And pobx never restock loungefly bags At least I never seen it
K
Kevin Martin
Long term customer lost
Disappointed that after years of ordering from PIAB from Australia suddenly I am no longer able to The site redirects me to a version of the site in Australia where prices are all considerably higher than RRP
T
Tracy
Problem with processing payment that
Problem with processing payment that was not on my end as I checked and rechecked and resubmitted multiple times
L
Leonardo
First and last order
First and last order my discount code was not honored When I emailed I was told it was to late to honor it Update ordered nov 25 and still have gotten no shipping update again will not purchase from again
M
Michael
I was told my product would arrive on a
I was told my product would arrive on a specific date and it should up a week later Never could track the package either
A
Alan H
There was a promotion 2 for 8 or 4
There was a promotion 2 for 8 or 4 for 15 I bought 4 pops and was not given the lower price Order number is 458188885
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