


Based on authentic user experiences
Sebastian Noars
6737 reviews
N/A
1 year ago
Awful customer service
Awful customer serviceThey sent an Item with a missing part and they make it hard to get a replacement Avoid this vendor
Janice Peake
6737 reviews
N/A
1 year ago
They sent me a doll I didn t order-
They sent me a doll I didn t order- took 3 weeks- now I have to wait for my money back until I send their mistake back- very poor customer service
Cindy
6737 reviews
N/A
1 year ago
DO NOT PREORDER WITH THEM
DO NOT PREORDER WITH THEM I preorder some plushies back in May with a ship date of June 16th The release date keeps getting pushed back with no notice and I have contacted them a handful of times with no results It is now October 27th and still have not received my order Don t preorder with them you ll never get it
Jen
6737 reviews
N/A
1 year ago
Never received my order
Never received my order Ordered over a month ago and they changed the in-stock date Don t buy from here
Robert
6737 reviews
N/A
1 year ago
You may never get your item if you preorder
Placed an order in January for a POP set being released in May Funko delayed the production and release several times which is not the fault of PopMarket but when I received an alert from Funko that the POP set was available at the beginning of October I was expecting my order to be filled After waiting a month I contacted PopMarket asking when I should expect to receive it The reply was the title you requested has been cancelled as it is no longer available and they would issue a refund I 100 believe that if I had not contacted them they would have kept my payment without fulfilling my order They knew they weren t going to fulfill the order at the beginning of October and did nothing about it until I contacted them
Gary
6737 reviews
N/A
1 year ago
I purchased an item they had listed on Discogs
I purchased an expensive 179 item they had listed on Discogs The order was accepted and I made full payment I never heard from them After a few days I checked and they made some excuse that amounted to the fact that they sold their only copy to some other party This was due to an error on their end It was a pretty rare item
Hayden Euton
6737 reviews
N/A
1 year ago
Ordered a record from them and never
Ordered a record from them and never received it Even after messaging the company they said they can t help me cause it already shipped but upon looking at the tracking the label was never even created So no refund or replacement even after they toke my money
Katie Hadley
6737 reviews
N/A
1 year ago
I wish I would have checked the reviews
I wish I would have checked the reviews prior to buying If I could give this company zero stars I would I preordered a Fisher Price Steelers set on 10 23 23 with the release date being 10 30 23 I emailed them on 11 6 23 after my online account didn t have a tracking number for my order I got a response back on 11 7 23 that the release date was pushed back to 11 21 23 I reached out again the end of November beginning of December mid December finally found a phone number for them today - more than 8 weeks after I placed my order Customer service was not helpful placed the blame on the manufacturer The new release date is 1 9 24 but that isn t set in stone either It could change again I understand they can t ship items if they didn t get them from the manufacturer but the lack of communication nonchalant attitude about customers not getting their items was incredibly upsetting I m the farthest thing from a Karen I have never written a bad online review before but this is not ok Please do NOT order things unless you re ok with getting it whenever it arrives
Cici Nelson
6737 reviews
N/A
1 year ago
Pre ordered something from them in July waited patiently and then they cancelled my order in January
Pre ordered something from them in July and they kept pushing the release date further and further it was originally supposed to come out early September but they kept changing the release date by a few weeks later as it would get closer I decided to try and wait it out but then I got an email notifying me today they cancelled my order because they were out of stock I m very disappointed I waited a long time for my order and was looking forward to it
Kerry Wold
6737 reviews
N/A
1 year ago
If they say they have it they do
If they say they have it they have it and ship it fast Good prices and great sales Highly recommended