Powellandsons Reviews

I m a business owner myself I have a broken storm window from a

I have a broken storm window from a piece of wood that shot out of my mower while mowing a lawn for a customer I simply sought an estimate for a replacement storm window went through the invasive process to enter all of my information the customer address and the required Email address with the disclosure that I agree to all of the auto dialed and email spam they wish to send me required emails don t constitute an agreement it s forced and i should have stopped right there Before I ever get a quote I receive a call and a text In the background if the call there is such a commotion that I cannot hear as though my caller is calling from McDonald s play place I can t hear him he can t hear me I repeat 3x that I am only seeking a quote for a customers window The guy says is there a time tomorrow you can meet with our professional installers to go over the project I asked Do I need to be there for a quote on a storm window To which he replies yes I reluctantly choose a 10am appointment time He goes through more of his spiel which I can hear bits and pieces of and I say as much which he apologizes for the commotion He then asks me if I can be there with all homeowners or decision makers indicating he had not heard a single thing I said I said No I m simply seeking a quote to replace a broken storm window for a customer He then says oh in that case we cannot provide an estimate because we need the homeowners present You don t say Now I can expect spam and phone calls for six months from a host of different companies which I neither need or want Oh and it had brought me to a question with a list of home improvement services I may require assistance with which listed a bunch of options and no way to say no there are none Not only do these people NOT care what you are seeking assistance for they are all too happy to shuffle you through this cookie cutter nonsense farm and sell as much of your information as they can get and completely waste your time In the age we live in this is how Buisnesses monetize their customers rather than providing me a simple estimate they wasted 45 mins of my evening which doesn t include the time to write this well deserved review To companies who want to streamline your incoming call operations by getting right back to your leads this type of help will lose you business moving forward you lost this business for certain Peoples time is valuable so perhaps you may speak to whomever fields you incoming service requests and let them know that this is not acceptable