Powerflushknowitall Reviews

Initially positive - a good presales conversation and advice a higher price than a number of others but Barry explained benefits of service including a gaurantee offered so we decided to go with his firm Arrived on time and punctual and flushed through and we believed all ok However 2 radiators proved to still be an issue after the event - one really cold in the children s playroom so asked the company to come back under gaurantee and since then has been a couple of months of asking - emails phone calls etc but no reply Very disappointing and would not recommend them - either pay the extra for British Gas who do fully gaurantee their work or shop around for others and take the saving which as least helps if you need to get re-done againUpdate 26 04 seen the reply from Powerflush and just to clarify that the original job was on 5th October and we contacted the firm for help c 3 months later on 17th Jan 24th Jan 6th Feb and 5th March by email in addition to 3 phonecalls in Jan Feb time as well - only the first of which was answered with the we ll pop round when in your area Not sure how long we are meant to wait for that - hence the continual chases without reply Yes we paid - we were told we had to do a bank transfer same day whilst the company was here and almost stood over usSigning off the work - yes we did that on the day - however it isnt possible to know if the flush has worked instantly - especially as weather was mild at the time hence us flagging the problem post Christmas during the colder snap Guarantee - the offer to revisit at close to a 2nd payment close to 100 of the orginal invoice doesnt sound like much of a gaurantee - sounds like charging twice

My central heating system started failing pretty much immediately after the engineer Barry completed the powerflush took payment and left I rang him directly but he wouldn t return to help me fix the problem saying that he knew less about my boiler than I did He later rang briefly with some advice that got the boiler back to life temporarily before failing again I got no response to calls to the engineer the next day and so requested compensation in lieu of help This resulted in a see you in court phone message and later an assertion that it was my boiler my responsibility I really would have hoped for a better response given the poor customer outcome In terms of the advice I received during the day although some of Barry s advice made sense and was useful other advice seemed questionable to me and in conflict with the current trend towards reducing CH output temperatures in order to optimise the efficiency of condensing boilers like mine see for example theheatinghub co uk At a certain point in discussions Barry would add weight to his arguments by referring to his fifty plus years in the business which is fair enough but made me wonder whether perhaps Barry had been left behind by current thinking

If it s the wrong company then I apologise

Very disappointing experience After discussing all details on whatsapp Barry suggests a price which i accept He requests advanced payment and i pay duly On the morning of the appointment Barry tells us he wont do powerlush because the boiler isnt working properly and walks away After having the boiler checked by an engineer who changed the pressure gauge that has been stuck and confirmed that the boiler is working fine and there was no reason not having powerfush performed i called Barry to return and do the job agreed or return the deposit But then Barry arrogantly states he is stopping 150 from the deposit to cover the fuel for his first visit Apparently he s based in Ashford and costs him a lot to come to London I find it disgraceful because 1 he was the one who walked away and decided not to do powerflush as agreed2 he never mentioned call out prices at all We never discussed the cost in event he decides not to the job3 I am based in central London and made it clear i was looking for a local company Barry didn t indicate at all that he is actually based in AshfordHe has some good reviews but i would strongly advise you to opt for a proper company with real reviews transparent pricing and local to you I also didnt like the unprofessional and intimidating way he communicates response- Perhaps it was my fault that i paid in advance when i could have simply attended the appointment and pay at spot Lesson learnt Piece of advise to future clients - Do discuss all potential and hidden charges and avoid making advanced payments at any cost