Primark Reviews

I m seeing a lack of white fashion The clothes you buy from there last one wash in the washing machine then you have to throw the clothes away in the bin because the clothes end up looking like they have been worn a thousand times and the colour flushed out of the fabric This is the bottom of the barrel clothing

Horrendous experience Stuff so rude ironic and disrespectful Is like the rules for customer service don t apply to them Live by the law of the jungle do whatever they want Will never step foot in that store again

I was in primark shopping and 4 off the workers was staring at us all the time following us and talking about us to the staff

DISGUSTED Primark is an absolutely appalling experience the clothes are terrible quality and there are no sizes for smaller customers The staff are incredibly rude and will follow you around the store consistently and will accuse people who come into their stores of theft Never Going Back If you want to have a look in there in the future I recommend not bothering to go

Terrible customer service with stock answers I have a situation with a autistic adult son who will only wear a particular pair of trousers from Primark He had multiple pairs of the same trousers and it s all he wears I don t live near a Primark and when I have been able to visit one the trousers I won t are out of stock He is gradually running out of trousers to wear as his current ones wear out I reached out to Primark in the hope they could help me by locating some and either getting them to a store I could pick up or posting them to me I would have paid postage I ve found staff in stores unhelpful and there customer service helpline was equally unhelpful telling me to just check stock of my local one and go get them I don t have a local one and only a few stores had them in stock the nearest one is about 2 5 hrs drive each way I don t really have much choice but tocontinue trying to persuade him to wear a different make of trousers that s easier to get hold off and from a company that actually helps you It s been difficult raising a disabled son but there are some fantastic companies out there that will go out of their way to try and make the whole experience of shopping for him easier I will go out of my way to praise someone who actually helps I recently met a fantastic shop assistant in a shoe shop buying shoes is a particularly difficult task for my son she went out of her way to understand his needs be patient with him and help him find something suitable Pity not all places are as understanding of disabilities

Awful experience If there could be a 0 star option i would click it straight away It s busy badly ventilated and honestly terrible clothing with atrocious staff Once you enter they will immediately follow you around the store I myself was followed then chased out the shop by security as they suspected i was stealing Not acceptable

Like many others unfortunately I understand the no receipt policy I don t mean to loose one you used to look up if I give you a specific time and date I have my debit card time and date it adds up to the items purchased I bought replacement as I didn t want to miss out they add up to the same wanted to return my large I bought plastic hygiene in place tags in place and my own proof of purchase etc But alas no mid 50 s typical polite average person getting shafted by a policy it s NOT a law You can treat individual customers in their own right merit and circumstances Money is tight these days why don t you try that extra mile very disappointing to say the least one more family that won t use you again

I appreciate that Primark is one of the few remaining high street clothing shops in the UK thanks no doubt to our corrupt government but the quality of clothes is now is shocking especially as so much of it is recycled The clothes are so thin it s almost like wearing plastic Is this our future What ever happed to Cedarwood State I still have and wear these clothes several years on The clothes today do not last long at all Is this tactical in order for you to purchase more Most of the clothes nowadays are cut really bad They re either too long or out of shape in some other way or they re not even stitched up right Do you not care anymore like you say you do on your bags Why with all the recycling focus are the clothes littered with unnecessary sticky labels Why does there have to be several plastic ties holding together men s socks which leave holes in them which you cannot return Such sad times we live in Keep this up and you will be the next chain to close down I m sorry to say Please bring back quality clothes I used to buy all my clothes from Primark but I guess I ll have to look elsewhere now

Store experience is generally good but if you have problem with an item then be prepared for no support from the Primark Customer Services Team online team I bought a hoodie from Plymouth store which was only 9 and contacted the online team to see if they could offer a credit for the faulty hoodie and was referred back to go back to my nearest store I had explained that I rarely get to a store but Primark online are not willing to help out by simply offering a refund or credit voucher rather than making me have to make a long journey to my nearest store

If I could put no stars I would Lehar on the till actually went out of her way to unfold all my clothes to scan them just so she could scrunch them up in a ball before literally throwing them in a bag I had to pay for like they were trash Had to angrily dump it all out on the floor and refold it all before I could leave Disrespectful to me and the brand Train your staff better