Primark Reviews

I met a lovely lady who helped me her name was Penelope she had been working there for 3 years I have never experienced such great customer service ever Very attentive lady I hope this reaches her oxford primary city centre

I shop regularly in newtownards and abbeycentre Have to say I find the staff great When you ask for a size they have no issue going to look Such a busy store with lots of staff yet they seem to keep staff motivated and pleasant They put a lot of smaller stores to shame If I had any recommendations it would only be few more seats for trying shoes and seats in kids but for same reason

Leah woodgreen today very helpful kind lady she changed the top I bought which had dust all over white and always kept detail such as is that the right size and etc i felt really cared not like other cashiers who just wants you to go she was lovely

What I really love about Primark is the staff you always get served no self service tills please do not go there your cashiers are wonderful they say please thank you would you like a bag and they smile at you always someone on shop floor to help you and the children section is great value

I was served at the checkout at the Rotherham Parkgate store on Weds 22 11 2023 by Annie She was very pleasant and helpful Not much good customer service around these days but Annie was lovely Thank you

On visiting primark Parkgate Rotherham the lady at the till operator 02512016was so friendly asking about what bag we wanted talk to me and took time didn t rush me i go back to this lady anyday a credit to primark

Great service by Daniel one of the management team at primark in birmingham city centre I visited yesterday 12th May 2023 at 18 30 pm I had a problem at the fitting room and Daniel took me to a safe place promptly listened to my concern and gave me space while he went to investigate I suffer with anxiety and wasn t feeling very well Daniel came back with a solution and it was all very well handled he turned a bad experience into a good experience The way he handled the situation was very professional but also empathic he listened to my concern and addressed it immediately Can you personally thank Daniel for me as he took control of the situation and I left a happy primark customer Daniel is an assset to your company Thank you

Every experience in my local Primark outlet has been an enjoyable one The quality in particular of there Chino s Jeans and Shoes in my view are Extremely Good And in terms of Customer Service that as yet at least has failed to disappoint either Judging by other reviews in relation to Primark it seem that the opinions are Somewhat mixed and some people clearly haven t been slow in Displaying there abject hostility to the company as a whole But i have based my review on my own Direct instore experience and in so doing have hopefully Avoided the trap of Generalizing

Yesterday the 16th of November went shopping in Primark Harrow St Ann shopping centre and what a great experience Went to pay for the stuff and Joanna the cashier asked politely if we had tried the items as sometimes they don t fit as expected I have said no and said is all ok Then she just had a look to make sure everything was the way it was supposed to be matching the sizes and the theme and realised that one on not only that was a different size trousers but a different theme too So grateful for Joanna doing this as I would have ended up so disappointed and probably left a bad review but because she went over and above her job duties she transformed what could have been a bad review for the company and a bad experience for the customer into a great success for both sides Thank you again Joanna we need more people like you everywhere THANK YOU And lastly thank you Primark for supporting and selecting the right stuff

I bought a jacket and a pair of shoes last week The jacket keeps me warm and it s waterproof and the shoes are really comfy and I m enjoying styling them together That was a great experience