


Based on authentic user experiences
Lolita Ealy
6730 reviews
N/A
1 year ago
this company is a scam please don t buy
this company is a scam please don t buy anything
Former Customer
6730 reviews
N/A
1 year ago
Sizing is inaccurate and customer
Sizing is inaccurate and customer service team is unresponsive Would not buy from here again
Kimberly Mohs
6730 reviews
N/A
1 year ago
I wish I could give them a negative or
I wish I could give them a negative or 0 rating I have had THE WORST experience with this company than I ve ever had with any other online company I ordered an item to which it took forever to receive and requested tracking information I didn t receive a response with the tracking info until the day before it arrived Anyhow I tried the item on decided I didn t like it on me and put it back in the package tags still attached of course I had reached out to the company via email and messenger inquiring about how to process a return as there was no order summary or anything included in the package When I didn t get a response in a timely manner via email I reached out on messenger only to receive an automated response that someone will look into my inquiry I have still not received a response via messenger Someone finally got back to me via email only to give me pushback asking why I want to return the item asking to provide pictures and what was wrong with the item I responded back and said there was nothing wrong that I simply didn t like the sweater style on me Again it took several days to receive a response only to be told that I cannot return an item simply because I don t like it Ummm excuse me I was also provided a link to their return policy There is no information in their policy that would disqualify me from returning this item other than the 10 day return time to which if I had received a response in the proper amount of time and provided instructions for returning an item it would have been returned within the 10 days This is what I stated in my last response which was several days ago and have yet to receive another response I have also tried calling the company probably about 6 times now only to get an automated response that all sales reps are busy and to leave a message which I did and have yet to receive a call back This is THE WORST CUSTOMER SERVICE I have ever received from an online retailer I order ALOT online and have NEVER had this much difficulty with a return and have NEVER been told I can t return an item simply because I don t like how it fits Seriously what the heck You would think at the very least they would offer a store credit This item cost 137 00 I honestly cannot believe that companies can get away with this crap Absolutely disgusting Buyer beware
Sara H kpers
6730 reviews
N/A
1 year ago
I made a purcase from sweden in August
I made a purcase from sweden in August and still i havet got it No answers on fb or Mail
Allison
6730 reviews
N/A
1 year ago
Do not buy from them
Do not buy from them Item never came They made an excuse it was missing in the mail After that all phone calls and emails have gone unanswered Its been 2 months Horrible website Scammers Items come from China Do not buy Save yur money
Robin Stanley DeBaun
6730 reviews
N/A
1 year ago
If I could give a zero I would
If I could give a zero I would I purchase a 115 purse from them in July and never received the item I have tried to contact them numerous times and no one has ever gotten back with me Do not purchase from this company they are a rip off
kerry smith
6730 reviews
N/A
1 year ago
I ordered from this company
I ordered from this company and they no longer have the item I ordered They have ignored all my communications since they said they no longer offer the item and it s been 3 months and no refund Do not order from this company they are scammers
Ammie Cunningham
6730 reviews
N/A
1 year ago
They actually do not deserve any star
They actually do not deserve any star Worst customer service ever It s like they took your payment till you realized the item wasn t sent You tried to get a hold of them and they ignored your calls and emails The only way to get their attention is to write comments on their Facebook page You will be amazed to not find any good comment about their service at all You will get their attention when you post a complaint on their FB page They will come with some excuse to calm you down and finally admit they don t have want you purchased in their stock blah blah They kept your money as long as possible Unfortunately I kept tacking otherwise they would take your money without giving you anything Be careful REAL CHEAP CHINESE FRAUD
julia berezanskiy
6730 reviews
N/A
1 year ago
This website is misleading and do not
This website is misleading and do not want to except returns I bought an item the looked nothing like advertised and now they will not except my return Awful quality and terrible customer service
Frau Maria Lulubelle Uebach
6730 reviews
N/A
1 year ago
Cheap Chinese online shop
On the homepage it is stated that this shop is from Maryland USA So I was expecting a US or European size I ordered 2 dresses and only one is delivered after 45 days with so much disappointment The origin of the package is China with an Asian size EU and US size small is equivalent to XXXS in China The prices don t compromise the poor quality of these products I want to return it back and have a refund but there is no returning papers so I emailed this shop many times and even chatted many times to ask for the return address but got no replies at all This shop is a real fraud