Privatevpn Reviews

The ooperator Tom has had so much

The ooperator Tom has had so much patiece with me to resolve my problem thankyou ever so much

Best Rapid Customer Service Ever

I had difficulty connecting to multiple web sites that the PrivateVPN VPN always resolved This week on a cruise ship I was not able to run PrivateVPN - the ship DNS blocked all access to VPN sites Working with their tech support team who answered my quieties within minutes they found an alternate program to access their services that WORKED This kind of tech support is rare from VPN providers I encourage you to check their service Ken

The expert Tom and Ana are very patient

The expert Tom and Ana are very patient and kind When I was in trouble and being rude they still kept calm and treated me as their friend while offering me every possible solutions Eventually I get back to the modern cyber world again I feel very grateful to every staff working in PrivateVPN

Dale was extremely helpful at analyzing

Dale was extremely helpful at analyzing what could go wrong detecting all elements and when none were found used Teamviewer and then had found the missing element that was needed for the VPN to work Amazing work Dale much much appreciated

Customer Service ALWAYS on the ball

I ve had maybe four or five issues over the years and PrivateVPN s customer support team has ALWAYS come through for me in a timely manner

Reliable VPN provider

I have been using PrivateVPN for a while Switching from a more expensive provider I actually didn t feel any performance issues compared to previous one I used it both on PC Android and Android TV and it works on all platforms with no issues Sometimes there is a weird bug in the app where it doesn t load any server and I have to restart the app but it is a rare issue and only happens at the start not during the connection For the price I can definitely recommend it I didn t need to contact customer support so far so I can not evaluate their support flow

Dale was very helpful

Dale was very helpful The AI chat bot before was no help at all but Dale solved the problem very quickly Much appreciated

Good support

Good support Edward was very helpful at configuring the VPN on my NAS with port forwarding