


Based on authentic user experiences
Richard R
6730 reviews
N/A
1 year ago
Diabolical customer support
Diabolical customer support Platform is good but if you have any issues forget getting it resolved Clearly a company which won t be around much longer
rz
6730 reviews
N/A
1 year ago
All these problems and glitches feel orchestrated
App and website are freezing and i get problems login in - Like I just logged in and logs me back out again We have problems with your login All these problems due to high activity on the website is affecting my trades It always happen s when you need the app the most Sort your servers out I finally made the decision to change platform ALWAYS when the price is dropping or goes up The app logs me out so I don t have time to catch the opportunity THIS FEELS ORCHESTRATED
KamWoj
6730 reviews
N/A
1 year ago
Pro CoinBase steal money of their
Pro CoinBase steal money of their clientsI sent 100 to Pro CoinBase on 12 27 2020 with the wrong SEPA reference transfer Money arrived in their bank account but not in my Pro CoinBase It is difficult to understand their position their lack of response despite many emails I sent my first email on 12 27 2020 it s been 19 days and no response from Pro CoinBase I think they want to keep my money illegally My advice do not trust them avoid their site they steal money from their client
Baram Nrz
6730 reviews
N/A
1 year ago
The most worst website in crypto business
The most worst website in crypto business You will loose money because of no access to the Coinbase on Drop Market You can t buy a crypto when market is done Doesn t allowed you to login it s simple error and error No one send you Sorry or any compensation I had 100 screen shots from my computer and my mobile phone during the crypto drop on Coinbase Pro or Coinbase just on drop price period No access to ur account It s simple You will loose your capital avoid this website to save ur life and your investment I Will make a documentary video and publish on you tube soon
isaac hernandez
6730 reviews
N/A
1 year ago
This app has cost me a significant
This app has cost me a significant amount of money At the most vital times it freezes up and wont allow access The O S constantly over loads shuts down or freezes So when its time to make money don t plan on making a move Then when going down still cant access or make a move Its extremely frustrating overall i am disappointed It seems they have there priorities mixed up instead of maintenance and efficiency all they care about is the money they make Ill tell you that part works great they never missed a fee The only pro is the trading fee s but so you know you never actually own the coins handout they belong to the company
Sami A
6730 reviews
N/A
1 year ago
The platform goes down when volatility spikes
The platform goes down exactly when volatility picks up in the crypto market The end result is you can t get in or out of positions when it matters If you email them about it they ll tell you to clear you cache and check your internet speed as though we are all stupid and the problem is on our end On top of that they have super expensive commissions I have spent 3700 on commissions the last 30 days AVOID AT ALL COSTS
Jerry
6730 reviews
N/A
1 year ago
Very bad situation encountered
Very bad situation encountered today lost connection all of a sudden Not able to log in anymore This happened at a very crucial moment Sure there are some good experiences but this makes it a very unreliable platform for me Not stable enough thats my opinion
Jerry Allaway
6730 reviews
N/A
1 year ago
I lost my savings in Coinbase Pro because they lost my account
I downloaded the Coinbase Pro mobile app the sent my bank savings into the Coinbase Pro account and a few weeks passed and now the app disappeared on both my mobile and my laptop I have tried to re download the app and I have been blocked in doing so on Google Play and the Coinbase site I cannot get help I have never seen such poor support from a financial institution of this magnitude No live help who do I call
Zhanna Akhetova
6730 reviews
N/A
1 year ago
Nazi like policy and dated scripted customer support
The platform works good but as a customer you are nothing to them I was a victim of a scam My bank file a report and Coinbase ban me for life without any explanation or a chance to explain the situation Even then I told them that I would fully cooperate and provide any documentation required they said no and that I can not reapply for a new account in the future either Pure fascism
Mark
6730 reviews
N/A
1 year ago
Unable transfer out my XRP
I ve been trying to transfer out my XRP to another wallet but the app keeps showing me an error saying I need to restart the app but it just won t work I contacted support and got an automated response then they closed my ticket to say Thanks for working with Coinbase Support We hope you were able to get the help you needed My issue is still not resolved and you can t seem to speak to a real person terrible customer service