K
Keith Wright
Very disappointing
Prosperity were recommended to me to an introducer and it was suggested that the best deal would be to buy a two bedroom apartment for 70 000 on the 50 50 deal 50 would be paid over a two year period through instalments with the remainder paid off through guaranteed rental income over 5 years This sounded great but being cautious I emailed the company to get confirmation that all was true in their glossy brochure Having set up a standing order besides checking the website for updates to make sure the property was being renovated I didn t think too much about it apart from when I received the occasional email from the solicitors Three months before my last three payments were due to go out I received an email for the full outstanding balance with wording from Prosperity that if I did not meet the payments before the completion date then I may lose all the deposit I had paid The wording was disgraceful and is no way to treat customers I decided to pay off the balance as I assumed that the 5 year guaranteed rental period would begin and the property would be paid off quicker At this point there had been zero correspondence from Prosperity relating to the change in the agreement and the withdrawal of the third party company that were providing the guaranteed rental income It took numerous emails over a period of 4 or 5 weeks to get some clarity on the situation I was of course devastated by this but I remained patient as I was promised that my apartment would be rented out soon It s now been 8 months since completion and my apartment still does not have a tenant in place On top of what I have already paid I am paying 200 a month in council tax service charges and ground rent What looked like a great investment has turned into a disaster On top of this the property is not worth the 70 000 I paid for it